Front of House Assistant (Bank)

Nuffield Health Group; Rochester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership £35/month

Cycle to Work Scheme

Online GP

Job summary

Nuffield Health Medway Fitness & Wellbeing Club is seeking a Bank Front of House Team Member to greet members and visitors with a warm, professional manner. You’ll manage reception and café areas, handle queries, and assist the café with preparing healthy meals and drinks.

Excellent communication and basic IT skills are essential. The role is ad hoc, with flexible hours, and offers a benefits package including annual leave, pension, and discounted gym membership.

Qualifications

• Excellent customer care
• Basic computer skills (Word and Excel)
• Confident and empathetic communicator

Responsibilities

• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Provide exceptional and efficient customer service to everyone who visits our club
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

Skills

Communication

Flexibility

Initiative

Word

Excel

Tools

Word

Excel

Job description

Head Office

Front of House Assistant (Bank)

Front of House Team Member (Bank)Medway FWC | Front of House | Bank Ad Hoc£13.10 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member / Receptionist at our Medway Fitness & Wellbeing Club, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team / Receptionist, you will:

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Provide exceptional and efficient customer service to everyone who visits our club

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we have developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost. *eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

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