Front of House Assistant — Arts Centre & Events

Falmouth University; Penryn; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

Employer Pension Contribution up to 12

28 days + 8 days bank holiday

Annual salary increments (Until top of

Salary Sacrifice Car Scheme (Tusker)

Salary Sacrifice Cycle Scheme

Salary Sacrifice Home & Tech Scheme

Life Assurance

Job summary

Falmouth University invites applications for a Front of House Assistant in AMATA. This permanent, part-time role supports out-of-hours use of the Academy of Music and Theatre Arts, engaging with students, staff and external customers to deliver a high standard of service.

The successful candidate will have customer-focused experience, strong communication and IT skills, and the ability to work flexibly across Sundays and weekday evenings. Salary and benefits are outlined on the careers page.

Qualifications

• Experience in a customer-facing role with excellent communication and interpersonal skills.
• Strong organisation skills with the ability to follow existing systems of work.

Responsibilities

• Provide customer-focused support for out-of-hours use of AMATA (Academy of Music and Theatre Arts).
• Support both teaching and performance venue operations for AMATA.
• Liaise with students, University staff and external customers to resolve queries and deliver a high level of service.

Skills

Customer service

Communication skills

MS Office

Stakeholder management

Job description

Falmouth University invites applications for a Front of House Assistant in AMATA. This permanent, part-time role supports out-of-hours use of the Academy of Music and Theatre Arts, engaging with students, staff and external customers to deliver a high standard of service.

The successful candidate will have customer-focused experience, strong communication and IT skills, and the ability to work flexibly across Sundays and weekday evenings. Salary and benefits are outlined on the careers page.