Front of House Assistant

Science Creates Services Ltd; West of England; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

25 days holiday per year

Pension contribution

Cycle to work scheme

Free on-site parking

Health & wellbeing app

Team socials

Résumé du poste

Science Creates in Bristol is seeking a cheerful Front of House Assistant to welcome visitors, manage reception duties and support events across three sites.

You will move between sites, handle deliveries, emails and general administration, ensuring spaces are tidy and ready. This role requires energy, reliability and strong communication, with coverage across all three locations within walking distance. Flexible/hybrid arrangements are not available.

Qualifications

• Experience in frontline customer service.
• Excellent communication and organisational skills.
• Reliable with great attention to detail.
• Willingness to cover across three sites.
• Proficient with IT and office software.

Responsabilités

• Warmly welcome visitors and ensure a seamless experience.
• Email members, suppliers and visitors as needed.
• Receive and distribute mail and deliveries.
• Order and manage stock of essential supplies.
• Keep communal areas tidy and well-presented.
• Manage meeting room and catering bookings.
• Assist with event setup and delivery tasks.
• Support the wider team with ad-hoc projects.

Connaissances

Customer service

Communication

Reliability

Organisation

IT proficiency

Multi-site coverage

Outils

IT systems

Booking system

Description du poste

About us:

Founded in 2015 by exited entrepreneurs, Science Creates is a Deep Tech ecosystem supporting scientists and engineers to turn breakthrough discoveries into successful businesses improving the health of people and the planet. Science Creates provides specialised lab space, investment, training and community support for startups from early-stage through to scale-up. Through its independent charity and public events, it inspires the next generation of scientists and entrepreneurs. Since 2015, the ecosystem has supported more than 150 startups, which have raised over £350 million.

The Role:

Are you a cheerful, energetic and organised individual with a great eye for detail who enjoys meeting people and creating a welcoming environment? Are you keen to support an impactful and rapidly growing company in Bristol?

This is a fantastic opportunity for a responsible, reliable and enthusiastic team player to become an integral part of our Front of House team. As a Front of House Assistant, you’ll be reception-based, helping to ensure our visitors, members and guests receive a warm and professional welcome whilst supporting the wider Front of House operation across our 3 sites.

While reception will be your main base, you’ll move between the sites as required, helping members and visitors, supporting events, handling deliveries and administration, and making sure our spaces are always ready and well presented.

You’ll be trained on our internal systems, processes and ways of working, giving you the confidence and knowledge to provide Front of House support across any of our three sites when required.

We’re looking for someone who is energetic, proactive and eager to get involved, with a great eye for detail and the ability to think ahead. You’ll regularly look at the calendar and booking system to understand what’s happening across the sites, anticipate what needs to be prepared and assist the Events Coordinator to make sure everything is ready, both in advance and on the day.

Please note that due to the nature of this role we are unable to offer flexible or hybrid working arrangements.

Main duties include:

• Warmly welcoming visitors to the building & ensuring a seamless experience
• Emailing members, suppliers and visitors
• Receiving and distribution of mail and deliveries
• Ordering & stock control of supplies e.g. coffee, tea, milk, snacks, stationery etc.
• Ensuring all communal areas are in good order
• Meeting room & associated catering bookings
• Assisting with event set up and delivery
• Supporting the wider team with ad-hoc tasks and projects as required

What you need to bring to the role of Front of House Assistant:

• Reliability
• Organisation & great attention to detail
• Great communication skills
• Care for the experience of customers
• A vibrant and energetic attitude
• Enthusiasm and confidence to talk to new people
• Flexibility and willingness to cover across our 3 sites as required (all within walking distance of each other)
• Independence with the ability to take initiative
• Proficiency in IT, plus open to learning new systems & software

What we'll offer in return:

• A friendly and progressive working environment where personal and professional development is supported. Real opportunities for continuous learning and career progression as the company grows
• 25 days holiday per year (increasing by 1 day each year up to 30 days) in addition to bank holidays
• Annual salary reviews
• A stylish, modern work environment with a fun and welcoming team
• 3% employer pension contribution with pension salary sacrifice options
• Cycle to work scheme
• Free on-site parking
• 24/7 free access to health & wellbeing support through our health app
• Community socials and annual team days

At Science Creates we are open, respectful, and inclusive. We believe in the power of diversity and strongly encourage applicants from all parts of society. Our focus is purely on your experience and skills.

Advert closes: 21st November 2026

Interviews: Held in person on the 3rd and 5th of November 2026

Start date: Immediate