Front of House Assistant

BaxterStorey UK; East Hagbourne; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

28 Days holiday including bank

Birthday off

Volunteering days

Grandparent leave

Enhanced maternity leave (24 weeks)

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey UK is seeking a Catering Food Service Assistant at Harwell Campus, Didcot, working 37.5 hours per week across a 5 over 7 pattern. The role pays £13.40 per hour with paid overtime and provides a busy, client-facing environment in our staff restaurant and hospitality facilities.

Join a supportive team with ongoing training, development opportunities, and a strong commitment to work-life balance, wellbeing, and career growth within a leading UK contract catering company.

Qualifications

• Experience in large catering outlets preferred.
• Good Health & Safety knowledge required.
• Flexible with a can-do attitude, customer focused.
• Team player with a positive, energetic approach.
• Excellent organization skills and attention to detail.
• Demonstrates great customer service and a proactive mindset.

Responsibilities

• Set up and run food counters.
• Maintain high presentation in food displays and service areas.
• Keep food pods and restaurant areas clean and tidy.
• Provide friendly, efficient and safe service to customers.
• Ensure prompt service and consistently exceed expectations.
• Be visible and customer-focused during service periods.
• Work collaboratively with team members across service areas.
• Attend necessary food safety, health & safety and environmental training.
• Follow cleaning schedules rigorously.

Skills

Customer service

Health & Safety knowledge

Team player

Organizational skills

Attention to detail

Flexible attitude

Enthusiastic

Customer-focused

Job description

Company Description

Title: Catering Food Service Assistant

Location: Harwell Campus, Didcot -

Contract: 5 over 7 based on 37.5 hours per week

Salary: £13.40 per hour with paid overtime available

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the Catering industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re aCatering Food Service Assistantwho thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you. The role will be based at an exciting research facility which include a 500-seat Staff Restaurant, Coffee shop and Hospitality facilities.

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Catering Food Service Assistantwith a background in exceptional food catering services to join our business and work at one of our highly prestigious B&I settings.

Key Responsibilities

• To assist in the setting up and running of our food counters.
• To help maintain a consistently high level of presentation in food displays and service areas
• To keep the food pods and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and safe service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
• To treat your team members at location as you would expect to be treated.
• To co-operate with all team members and undertake duties in all service areas as requested to ensure an efficient and effective service is delivered at all times.
• To attend food safety, health and safety and environmental training courses as required.
• To rigorously follow the unit cleaning schedules.

Qualifications

• Ideally have experience working within large catering outlets
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

Baxterstorey is one of the UK’s leading contract caterers, providing fresh innovative food services to Business and Industry. We are a team of experienced professionals who tailor our catering service provision specifically to suit our clients and customer's needs in order to meet the bespoke requirements of each organisations.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit any businesses and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our customers. We work together to make mealtimes exploratory, quirky, and fun for our customers, helping them build strong and healthy relationships with food.

“Baxterstorey is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of our staff and customers and expect all employees to share this commitment. All roles within STFC RAL are regarded as regulated activity and therefore we require a DBS for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.