Front of House and Box Office Assistant

Sodexo; Great Ayton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company seeks an Auditorium Box Office Assistant at Yarm School, focused on creating great experiences for customers. Responsibilities include selling tickets, greeting guests, and supporting marketing efforts. The part-time role offers flexible hours with opportunities for growth and a comprehensive benefits package.

Benefits

Wellbeing support platform

Employee Assistance Programme

24-hour virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Opportunities for career growth

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Ability to work well under pressure.
• Flexibility in approach is essential.
• Previous experience is desirable.

Responsibilities

• Sell tickets and handle transactions at events.
• Greet attendees and provide excellent customer service.
• Assist with marketing and general administrative tasks.

Skills

Self-motivated

Team player

Good organizational skills

Excellent IT skills

Good verbal communication skills

Good written communication skills

Strong customer care understanding

Job description

A role that keeps everyone smiling.

• Part time
• 25 hours per week
• Hours planned on a rota basis
• £12.51 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is TS15 9EJ

Please note that whilst the job is 25 hours per week on average, this will fluctuate during busy periods. We guarantee an average of 25 hours per week over a 3 month period. There are more hours available if interested.

At Sodexo, we are passionate about the services we deliver, and we place our customers at the heart of everything we do. To deliver excellent value to our customers, we have passionate team behind us, and we currently have a vacancy for a Auditorium Box Office Assistant to join us at Yarm School, Yarm, TS15 9EJ.

You'll be creating a great experience for students and customers in our Auditorium. You will be responsible for selling tickets, re-seating, and handling transactions at events. In addition, you will assist with marketing for our events and provide support with general administrative tasks.

What you'll do:

• Sell tickets through our daytime Box Office, both in person and over the phone
• Be our event Box Office at shows in the Princess Alexandra Auditorium and Friarage Theatre
• Greet and welcome people to events, representing the organization
• Maintain a good level of computer competency for Box Office tasks
• Assist as the Assistant Front of House Manager on show nights, sometimes covering due to holidays or event frequency
• Support general marketing tasks as directed by the Marketing Manager
• Provide polite and confident customer service
• Perform any other administrative tasks as required

What you'll bring:

Essential

• Self-motivated
• Team player with a flexible approach
• Ability to work well under pressure
• Good organizational skills
• Excellent IT skills
• Good verbal and written communication skills
• Strong customer care understanding

Desirable

• Excellent note-taking skills
• Previous experience

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and make an impact through your daily actions.

Thrive in your own way.

We offer a range of perks, rewards, and benefits for our colleagues and their families, including:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme for everyday issues and life's larger problems, including legal and financial advice
• Access to a 24-hour virtual GP Service
• Sodexo Discounts Scheme with deals across popular retailers
• Option to save for your future with the Pension Plan
• Opportunities for career growth and development
• Bike to Work Scheme
• Enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers daily through our services.

We are committed to being an inclusive employer and a forces-friendly employer. We welcome applications from diverse backgrounds and encourage involvement in our Employee Networks such as Pride, Sodexo Parents & Carers, Disability, Ability Network, SoTogether, Generations, and Origins.

We are a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people can fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.

Click here to learn more about our inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we receive a high number of applications.