Front of House and Box Office Assistant

Sodexo; Yarm; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as an Auditorium Box Office Assistant, where your role will enhance the experience of students and customers alike. You'll be at the heart of events, managing ticket sales and providing exceptional customer service. This part-time position offers opportunities for career development and a supportive work environment. With a focus on inclusivity and personal growth, you'll thrive as part of a passionate team dedicated to delivering excellent value. Embrace the chance to make a positive impact in a vibrant setting!

Benefits

Unlimited access to online wellbeing support

Employee Assistance Programme

24-hour virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Ability to work well under pressure and manage tasks effectively.
• Previous experience in a similar role is desirable.

Responsibilities

• Sell tickets and manage the Box Office at events.
• Provide excellent customer service and assist with marketing tasks.
• Support general administrative tasks as required.

Skills

Self-motivated attitude

Team player

Organizational skills

Excellent IT skills

Strong communication skills

Customer care principles

Job description

A role that keeps everyone smiling.

• Part time
• 25 hours per week
• Hours planned on a rota basis
• £12.51 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is TS15 9EJ

Please note that whilst the job is 25 hours per week on average, this will fluctuate during busy periods. We guarantee an average of 25 hours per week over a 3 month period. There are more hours available if interested.

At Sodexo, we are passionate about the services we deliver, and we place our customers at the heart of everything we do. To deliver excellent value to our customers, we have passionate team behind us, and we currently have a vacancy for a Auditorium Box Office Assistant to join us at Yarm School, Yarm, TS15 9EJ.

You'll be creating a great experience for students and customers in our Auditorium. You will be responsible for ticket sales, re-seating, and handling transactions at events. Additionally, you will assist with marketing for our events and support general administrative tasks.

What you'll do:

1. Sell tickets through our daytime Box Office both in person and over the phone.
2. Manage the Box Office at shows in the Princess Alexandra Auditorium and Friarage Theatre.
3. Greet and welcome people to events, representing the organization positively.
4. Perform Box Office tasks requiring a good level of computer competency.
5. Assist as the Assistant Front of House Manager on show nights, sometimes covering for the FOH manager during holidays or busy periods.
6. Support general marketing tasks as directed by the Marketing Manager.
7. Provide polite and confident customer service.
8. Handle any other administrative tasks as required.

What you'll bring:

Essential

• Self-motivated attitude.
• Team player with flexibility.
• Ability to work well under pressure.
• Good organizational skills.
• Excellent IT skills.
• Strong communication skills, both verbal and written.
• Understanding of customer care principles.

Desirable

• Excellent note-taking skills.
• Previous experience in a similar role.

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for who you are. Act with purpose and make an impact through your daily actions. Thrive in your own way.

We offer a range of perks, rewards, and benefits for our colleagues and their families, including:

• Unlimited access to an online wellbeing support platform.
• An extensive Employee Assistance Programme for support with personal and work issues.
• Access to a 24-hour virtual GP Service.
• Sodexo Discounts Scheme offering deals across major retailers.
• Opportunity to save for your future with our Pension Plan.
• Learning and development opportunities for career growth.
• Bike to Work Scheme to promote environmental and personal health benefits.
• Enhanced benefits and leave policies specific to Sodexo UK and Ireland.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone, building a better life for all. As a global leader in services that enhance Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our diverse services.

We are committed to inclusivity and are a forces-friendly employer. We welcome applications from diverse backgrounds and experiences. We support employee networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, and others.

As a Disability Confident Leader employer, we are dedicated to changing attitudes towards disability and ensuring disabled people have opportunities to succeed. We run a Disability Confident interview scheme for eligible candidates.

Click here to learn more about our inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we receive a high volume of applications.