Front of House & Admin Coordinator (6‑Month FTC)

The Hospital Of St John & St Elizabeth; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Private healthcare

27 days annual leave

Blue Light Card discounts

Interest-free season ticket loans

Cycle to work scheme

Eye care vouchers

Newspaper subscriptions

Local business discounts

Hospice charity shop discount

Refer a Friend

Cinema Society Membership

Personal development

Annual events

Staff gym

Job summary

St John & St Elizabeth Hospital in London is seeking a Front of House Reception Administrator on a 6-month fixed-term contract. You will join the Front of House team, delivering high-quality administrative support and a welcoming, professional experience for patients, staff and visitors.

Responsibilities include arranging appointments, registering patients, scanning forms into RIS, and coordinating imaging schedules, while maintaining accurate data and supporting the hospital's charitable ethos.

Qualifications

• Literate and numerate with GCSE-level (or equivalent) standard.
• Proven office and customer service experience.
• Desirable experience in a clinical setting.
• IT literate to include Windows, Word, Excel and Access.

Responsibilities

• Receive patients, clinicians, staff and visitors in a welcoming, professional manner.
• Arrange appointments for in-patient and outpatient examinations with clinicians and imaging team.
• Ensure all request forms and clinical documents are scanned into the RIS.
• Undertake patient registration, charging and scheduling using the PAS and RIS systems.
• Coordinate requests for specialised examinations with radiologists and service providers.
• Maintain cash floats and raise invoices according to hospital policy.

Skills

Customer service

Office administration

IT literacy

Teamwork

Data entry

Education

GCSE level or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

RIS

PAS

Job description

St John & St Elizabeth Hospital in London is seeking a Front of House Reception Administrator on a 6-month fixed-term contract. You will join the Front of House team, delivering high-quality administrative support and a welcoming, professional experience for patients, staff and visitors.

Responsibilities include arranging appointments, registering patients, scanning forms into RIS, and coordinating imaging schedules, while maintaining accurate data and supporting the hospital's charitable ethos.