Front‑Line Store Detective — SIA Licensed & Driving

Argenbright Security Europe Limited (trading as ASEL); Birmingham; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

XD Recognition – Rewards and Discount

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club – rewards

Flexible Pay Access (Stream)

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

ASEL is seeking Store Detectives in Birmingham to join a dynamic team. The role focuses on security interventions guided by technology, intelligence gathering, and close work with local police to protect staff and customers.

You will work across sites in Birmingham, with a 50‑hour week and an hourly rate of £15. The position requires an SIA Front-Line licence and a manual driving licence, with training provided for security best practices.

Qualifications

• Retail security experience, ideally plain clothes (training available for experienced uniform officers).
• Valid SIA Front-Line licence.
• Manual driving licence.
• Strong communication and interpersonal skills.
• Minimum of one year of frontline security experience in retail or guarded services.

Responsibilities

• Deliver retail security interventions guided by technology alerts, including detention of individuals, early recovery of goods, and intelligence‑only reporting where appropriate.
• Utilise advanced, industry‑leading technology to monitor, detect, and respond to suspicious behaviour, exercising excellent judgement in a variety of situations.
• Collaborate with local police and business crime reduction initiatives to collect and share actionable intelligence.
• Ensure safety of staff, customers, and yourself at all times, strictly following A.S.C.O.N.E protocols.
• Cover a small cluster of stores, with travel reflecting the agreed deployment area (travel outside cluster reimbursed).
• Provide exceptional customer service while maintaining a professional and approachable presence.
• Take part in local information gathering and collaboration initiatives to prevent crime and reduce risk.
• Apply conflict management skills when required; training provided where appropriate.
• Maintain smart appearance, professional conduct, and represent ASEL as a trusted partner to the business.
• Contribute to continuous personal development and career growth through the ASEL Group Development Plan.

Skills

Retail security experience

SIA Front‑Line Licence

Manual driving licence

Communication skills

Frontline security experience inRetail

Education

A-Level or NVQ level

Job description

ASEL is seeking Store Detectives in Birmingham to join a dynamic team. The role focuses on security interventions guided by technology, intelligence gathering, and close work with local police to protect staff and customers.

You will work across sites in Birmingham, with a 50‑hour week and an hourly rate of £15. The position requires an SIA Front-Line licence and a manual driving licence, with training provided for security best practices.