Front desk Receptionist at

Fierce Grace Hot Yoga; Greater London; On-site; GBP 11,365 - 16,186; Part time

Benefits offered by this job

Hourly rate of £10/hr.

Uncapped sales-based bonus commission

Unlimited access to yoga classes

Discounts on treatments and workshops

Employee Assistance Program

Job summary

Fierce Grace Hot Yoga is seeking a studio receptionist in Greater London. This role is essential as you will be the face of our brand, ensuring excellent customer service and managing daily operations. Ideal candidates will have great communication skills and a background in hospitality or retail, with an enthusiasm for yoga.

Responsibilities include setup operations, managing memberships, and maintaining studio standards. Benefits include a competitive hourly rate, bonuses, discounts on yoga classes, and access to well-being programs.

Qualifications

• A real people person with great communication skills.
• Experience in hospitality, retail, or leisure.
• Ability to multi-task and complete office administration.

Responsibilities

• Sales and customer service.
• Opening and setting up the studio before and after class.
• Communicating with studio members and providing membership options.

Skills

Excellent communication skills

Friendliness and approachability

Sales experience

Organisational skills

Job description

As one of the UK's fastest-growing and one of the world’s most exciting yoga brands, with studios across London, New York, Rome and New Zealand we’re always on the lookout for great people to join the Fierce Grace team.

As a studio receptionist, you’ll be the face of the brand and the first person our clients see when they enter the studio, so excellent communication and people skills are a must. You’ll need to be proactive, able to work well under pressure and will thrive on working in a vibrant environment with an interest in yoga and well‑being.

Qualifications

• A real people person with great communication skills and a friendly, approachable manner.
• Hospitality, retail or leisure experience or similar, sales experience.
• Organisational skills, ability to multi‑task and complete office administration, work as part of a team and independently.
• A positive attitude and friendly approach.

Key responsibilities and accountabilities

• Sales and customer service.
• Opening and setting up the studio before and after class and day‑to‑day oversight of the business.
• Communicating with studio members, answering their questions, and discussing and selling our various membership options, assessing the best option for each member.
• Office administration, working as part of a team and independently.
• Part of the role requires minor heavy lifting and some physical work.

Benefits

• Hourly rate of £10/hr.
• Uncapped sales‑based bonus commission system.
• Unlimited access to Fierce Grace yoga in‑studio, live and on‑demand online classes.
• Discounted yoga for a friend or family member.
• Discounts on therapy and treatment sessions, retail offering, FG workshops, FG retreats, and teacher training courses.
• Employee Assistance Program to support mental and overall well‑being.