Front Desk Receptionist

JR United Kingdom; Middlesbrough; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join the leading dental clinic in the UK as a Patient Coordinator. You will be the first point of contact, ensuring a smooth and welcoming experience for patients while managing daily clinic operations. We're seeking someone with a strong customer service background who is eager to thrive in a dynamic environment, with opportunities for growth and development.

Benefits

Competitive salary

In-house training and mentorship

Career growth opportunities

Company events

Free on-site parking

Referral programme

Qualifications

• At least 1 year of customer service and admin experience.
• Strong communication and interpersonal skills.
• Excellent phone manner.

Responsibilities

• Greet patients warmly, managing first impressions of the clinic.
• Manage busy dental and nursing diaries.
• Deliver exceptional patient care and service.

Skills

Communication

Interpersonal skills

Organisational ability

Customer service

Education

GCSE or equivalent

Job description

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Are you ready to be the welcoming face of the UK’s leading dental clinic?

We’re redefining the standards in dental care — and we’re looking for a confident, proactive Patient Coordinator to be at the heart of our patient experience. If you're passionate about high-quality service, thrive in fast-paced environments, and want to work alongside top dental professionals, this could be the next exciting step in your career.

What You'll Do:

• Greet patients with warmth and professionalism — you’ll be the first impression of our clinic
• Manage busy dental and nursing diaries to ensure the clinic runs smoothly
• Deliver an exceptional standard of service and patient care
• Take initiative, prioritise tasks, and support your colleagues with energy and confidence

What We’re Looking For:

• A can-do attitude and a passion for outstanding service
• Strong communication and interpersonal skills
• At least 1 year of customer service and admin experience
• Ambition and drive to grow personally and professionally
• Excellent phone manner and organisational ability

What We Offer:

• Competitive salary: £25,000–£27,000 per year
• In-house training and mentorship from industry leaders
• Career growth in a dynamic, supportive team environment
• Benefits including:
• Company events
• Free on-site parking
• Referral programme

Requirements:

• GCSE or equivalent (preferred)
• Driving licence (preferred)

? Schedule: Monday to Friday

? Location: On-site (with free parking)

Sound like the role for you?

Apply now and start the next exciting chapter of your career with us!