Front Desk Receptionist

SMARTWORLD BODY REPAIRS LIMITED; Exeter; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension scheme included

On-the-job training

Friendly local team

Growth opportunities

Job summary

SMARTWORLD BODY REPAIRS LIMITED in Exeter is seeking a friendly receptionist to be the face of our busy car body repair centre. You will manage front desk, handle enquiries, schedule appointments and support the workshop team with light admin.

You'll greet customers, take payments or issue receipts, maintain records, and assist with basic admin tasks. We welcome applicants with good English, who are punctual, organised and able to work independently; training provided.

Qualifications

• Friendly, professional manner; great with people in person & on the phone.
• Organised, reliable & good attention to detail.
• Basic IT skills (email, Microsoft Office, booking systems).
• Punctual & able to work independently.
• Good written & spoken English.

Responsibilities

• Greet customers warmly and assist with enquiries.
• Schedule appointments & maintain the diary/calendar.
• Process payments, issue receipts, filing & basic admin.
• Update customer records & send reminders/updates.
• Help the team with other light admin tasks as needed.

Skills

Customer service

Organisation

IT skills

Punctuality

English proficiency

Tools

MS Office

Booking systems

Job description

8:00am - 5:00pm, Monday to Friday (no weekends!)

About Us

Smartworld Car Body Repairs Ltd

is a trusted Exeter car body repair centre, delivering high-quality bodywork, paintwork, and accident repairs. We’re known for great workmanship and friendly, honest service - and we’re looking for a welcoming, organised person to be the face of our business.

The Role

You’ll be our first point of contact for customers and callers, keeping the front desk running smoothly and supporting the workshop team with admin and scheduling.

Key Responsibilities:

• Greet customers warmly and assist with enquiries
• Schedule appointments & maintain the diary/calendar
• Process payments, issue receipts, filing & basic admin
• Update customer records & send reminders/updates
• Help the team with other light admin tasks as needed

What We’re Looking For

• Friendly, professional manner - great with people in person & on the phone
• Organised, reliable & good attention to detail
• Basic IT skills (email, Microsoft Office, booking systems)
• Punctual & able to work independently
• Good written & spoken English
• Experience preferred but not essential - we’ll train the right person!

What We Offer

• Pension scheme included
• On-the-job training
• Friendly local team
• Opportunity to grow with the business