Front Desk Hero — Weekly Tips & Growth

Forest Park Country Hotel and Inn, Brockenhurst; Brockenhurst; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% food discount

50% accommodation discount

Annual £1 stay

Employee assistance programme

Wellbeing support

Career development

Job summary

The Coaching Inn Group in Brockenhurst is seeking a friendly Receptionist to welcome guests and help deliver memorable experiences. No prior experience required; enthusiasm, team spirit and a can-do attitude are valued.

You will handle guest enquiries in person, by phone and via email, and support a busy front desk within our historic hotels across the group. We offer a supportive work environment, flexible balance and access to career development programmes, plus staff perks including discounts

Qualifications

• Experience is not essential, but an eagerness to do well is.
• A desire to delight every guest.
• Works well in a team, and can use initiative.
• Comfortable using computers and different systems.
• Able to answer guests questions in person, on the phone and via email.
• Great time management and organisational skills.

Skills

Bubbly personality

Guest focus

Team player

IT skills

Multi-channel communication

Time management

Tools

Reception systems

Job description

The Coaching Inn Group in Brockenhurst is seeking a friendly Receptionist to welcome guests and help deliver memorable experiences. No prior experience required; enthusiasm, team spirit and a can-do attitude are valued.

You will handle guest enquiries in person, by phone and via email, and support a busy front desk within our historic hotels across the group. We offer a supportive work environment, flexible balance and access to career development programmes, plus staff perks including discounts