Leeds Front Desk & Admin – Flexible Hours

SeeMeHired; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Westward Care Ltd in Leeds is seeking a front-of-house assistant to provide a friendly, professional reception for visitors and customers across four Leeds locations. A full UK driving license and access to a vehicle are essential to cover travel between sites.

The role involves greeting visitors, handling face-to-face and telephone enquiries, assisting with general administration, and maintaining confidentiality.

Responsibilities

• Cover holiday and sickness absence across four Leeds locations; driving license and access to a vehicle essential.
• Provide friendly, professional front-of-house service for customers and visitors to Westward Care Ltd.
• Contribute to an ambience aligned with the vision and values of Westward Care Ltd.
• Work independently while building strong relationships with the Administrator, General Manager, colleagues, customers and suppliers; facilitate front-of-house operations and deliver consistent service.
• Ensure visitors are greeted and welcomed on arrival; handle face-to-face and telephone enquiries efficiently and warmly.
• Assist with general administration duties (photocopying, scanning, logging invoices, etc.).
• Ensure all customers and employees are treated with equality, dignity and respect, and encourage reporting of discrimination.
• Demonstrate pride in the job and organisation; maintain good supplier relationships and comply with procedures to protect customers and employees and minimise risk.
• Work effectively with team to deliver professional front-of-house service and smooth operations.
• Adopt various communication methods to meet customer needs and maintain confidentiality.
• Create an outstanding first impression and treat internal customers with the same respect as external customers; note that weekend and Bank Holidays work may be required; 24/7 service operation and flexibility essential.

Job description

Westward Care Ltd in Leeds is seeking a front-of-house assistant to provide a friendly, professional reception for visitors and customers across four Leeds locations. A full UK driving license and access to a vehicle are essential to cover travel between sites.

The role involves greeting visitors, handling face-to-face and telephone enquiries, assisting with general administration, and maintaining confidentiality.