Front Desk Coordinator - Primary School

Dorset Council; England; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Collaborative team

Career progression path

Flexible working where possible

Training and development

LGPS/Teacher Pension Scheme

Holiday entitlement

Lifestyle discounts

Wellbeing support

Financial wellbeing guidance

Blue Light card eligibility

Job summary

Springdale First School is seeking a friendly receptionist to act as the front-facing link between the school, parents and the wider community. You will deliver excellent customer service, uphold safeguarding, confidentiality and data protection. This 36.25-hour-per-week role is term-time only (39 weeks).

Salary ranges are £21,489–£21,826 per annum (actual) or £25,614–£26,016 full-time equivalent. The post offers a supportive team, ongoing training and opportunities to contribute to a cheerful,

Qualifications

• Experience in an administrative role, undertaking a variety of tasks.
• Excellent written, communication and interpersonal skills.
• Ability to maintain confidentiality and safeguarding procedures.

Responsibilities

• Provide a professional and welcoming environment for visitors, parents and pupils.
• Manage incoming telephone calls, emails and face-to-face enquiries.
• Maintain visitor sign-in procedures and safeguarding protocols.
• Provide confidential administrative support following Trust procedures and GDPR.
• Maintain accurate pupil registers daily and support attendance reporting.
• Communicate with parents by phone, email and in person.

Skills

Customer service

Communication

Organisation

Administrative multitasking

Job description

Springdale First School is seeking a friendly receptionist to act as the front-facing link between the school, parents and the wider community. You will deliver excellent customer service, uphold safeguarding, confidentiality and data protection. This 36.25-hour-per-week role is term-time only (39 weeks).

Salary ranges are £21,489–£21,826 per annum (actual) or £25,614–£26,016 full-time equivalent. The post offers a supportive team, ongoing training and opportunities to contribute to a cheerful,