Front Desk Coordinator - Cambridge (Contract)

Confidential; Cambridge; On-site; GBP 17,000 - 22,000; Full time

Job summary

Confidential in Cambridge is seeking an organised Receptionist for a 3 Month Contract. You will be the first point of contact for visitors, contractors and staff, greeting guests and handling calls with a warm, professional approach.

The role involves managing the reception area, signing in visitors, supporting admin tasks, and ensuring smooth front-of-house operations within site hours. Prior reception or admin experience is preferred.

Qualifications

• Previous reception, front-of-house, customer service or administration experience.
• Strong verbal and written communication skills.
• A professional and welcoming manner.
• Good time management and organisational skills.
• Confidence using computers, including Microsoft Word and Excel.
• The ability to pick up different systems, including telephone exchange and visitor management systems.
• A reliable, proactive and flexible approach.
• Good attention to detail when handling visitors, calls, post and site processes.

Responsibilities

• Providing a professional meet-and-greet service for visitors, contractors and internal staff.
• Supporting the opening and closing of reception in line with site operating hours.
• Booking visitors onto site and signing them in using the visitor management system.
• Answering incoming calls and transferring them to the relevant department or individual.
• Taking messages and supporting internal calls where required.
• Receiving, sorting and distributing post to the correct department areas.
• Ensuring everyone coming onto site receives a first-class customer service experience.
• Supporting general reception administration and helping keep the reception area organised and presentable.

Skills

Reception experience

Customer service

Communication skills

Time management

MS Word

MS Excel

Telephone systems

Visitor management

Tools

Visitor management systems

Telephone exchange

Job description

Confidential in Cambridge is seeking an organised Receptionist for a 3 Month Contract. You will be the first point of contact for visitors, contractors and staff, greeting guests and handling calls with a warm, professional approach.

The role involves managing the reception area, signing in visitors, supporting admin tasks, and ensuring smooth front-of-house operations within site hours. Prior reception or admin experience is preferred.