Front Desk Associate Intern

Merton Vision; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Mentoring

Training & development

Networking opportunities

Job summary

Merton Vision offers a Front Desk Associate Intern role as part of the Get Set Progress internship programme, delivered with TPT and RNIB to create opportunities for blind and partially sighted people. You will be the first point of contact at the Guardian Centre, handle reception duties, and support booking and admin tasks while developing in a charity setting.

You must have strong written and verbal communication, proficiency in Microsoft Office, and awareness of visual impairment.

Qualifications

• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Knowledge of the impact of visual impairment.

Responsibilities

• Serve as the first point of contact at the Guardian Centre by phone and in person.
• Assist with reception duties, general administration, client bookings and day-to-day running support.

Skills

Communication skills

Microsoft Office

Visual impairment awareness

Job description

Salary: Based on Living Wage Foundation rates. Full time – 35 hours per week, fixed term 9 month contract. Benefits: Valuable work experience within the charity sector, technology support and upskilling opportunities, online and in-person training and development, opportunity to present and network with senior leaders within the sight loss sector, a personal mentor offering support and guidance throughout the internship, and enrolment on the TPT Works For Me Employment Programme (CV writing, job searching, cover letter writing, application form writing, interview techniques).

MertonVision is delighted to be offering an internship as part of the Get Set Progress (GSP) Internship programme, delivered in collaboration with Thomas Pocklington Trust (TPT) and RNIB, to create new employment opportunities for blind and partially sighted people.

We are looking for a Front Desk Associate Intern to be the first point of contact for telephone and personal callers at the Guardian Centre, providing a welcoming environment and accurate information on services available for people with sensory loss. You will assist with reception duties, general administration, client bookings, and support the team in the day‑to‑day running of the organisation. You must have good written and verbal communication skills, proficiency in Microsoft Office, and knowledge of the impact of visual impairment.

This role has a Genuine Occupational Requirement under the Equality Act 2010 that the successful applicant is blind or partially sighted. Applicants must have the Right to Work in the UK for the duration of the internship (sponsorship will not be provided) and must not have previously undertaken the Get Set Progress internship programme. Interns will be required to travel to the TPT Hub in London for development events throughout the programme (costs covered by TPT).

This post is subject to an Enhanced Disclosure and Barring Service check.

MertonVision, is committed to being an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

HOW TO APPLY

Please send your CV and a covering letter regarding your motivations, reflecting most relevant aspects of your background and experience in relation to the job description and person specification to [e-mail]

If you have any queries, please contact 0208 540 5446.

Closing date for applications

Wednesday 22nd July 2026 at 17:00

We reserve the right to close this vacancy early if we receive sufficient applications for the role.