Field Supervisor

Homeless Link; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Employer Pension Contribution

Blue Light Discount Card

Discounted tickets for events

Reflective Practice sessions with a MH

Training and Development

Employee Assistance Programme

Life Assurance

Cycle-to-work scheme

Annual Staff Awards

EDI Ambassador programme

Job summary

Social Interest Group (SIG) is seeking a Field Supervisor to lead a team delivering community support for vulnerable adults in Brighton and Islington. You will oversee outreach work, ensure high-quality service delivery, and support with governance and compliance in line with our trauma-informed approach.

The successful candidate will have lived or professional experience with mental health, homelessness, or related needs, and will possess strong leadership, IT skills, and the ability to work

Qualifications

• Previous professional or lived experience supporting people who Mental Health, Substance Misuse, Learning Disability and Forensic Clients.
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
• Ability to promote the service externally to enhance reputation across London and with partner organisations
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Responsibilities

• Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
• Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
• Ensure Risk Management ownership, ensuring processes and policies are followed
• Manage contract and Internal auditing, admin, and general other duties as required.

Skills

Leadership

Line management

Community outreach

IT literacy

Driving

Tools

Microsoft Office

Job description

Job Title: Field Supervisor

Location: Based within Brighton and Hove. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. As the role involves regular travel between participants, community locations, and other sites, applicants who are able to drive are preferred. Please be kindly aware there is no step free access at our central office or at some of our other sites.

Salary: £25,700

Shift Pattern: 6 Month Fixed Term contract, with potential to extend. 37.5 hours per week, Monday to Friday 09:00 - 17:00, with flexibility to work around these hours as per service and participant requirements, including working on bank holidays and outside these hours as per service requirements.

About the role

We are seeking a Field Supervisor to support the Service Manager and Deputy Service Managers in leading our ECCS (Equinox Community Care Support) which is based in Brighton and Hove with some home working and central office days in Islington. The service supports people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system. We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. The team provide person centred care and support to our participants within the community, homes, and residential properties. The team support our participants to achieve greater independence, providing effective outreach support to vulnerable adults to assist with tenancy sustainment, independent living, and promoting self reliance.

You will provide leadership to your team so they feel empowered to be productive and perform well within their roles. You will work alongside the Service Manager to deliver the highest standards of service quality, performance, and improvements across your service(s). You will be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development.

Key responsibilities include:

• Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
• Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
• Ensure Risk Management ownership, ensuring processes and policies are followed
• Manage contract and Internal auditing, admin, and general other duties as required.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Previous professional or lived experience supporting people who Mental Health, Substance Misuse, Learning Disability and Forensic Clients.
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
• Ability to promote the service externally to enhance reputation across London and with partner organisations
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.