Front Desk & Admin Coordinator — Care Home

Cornerstone Healthcare Group; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Overtime pay

Subsidised lunch

DBS & parking

Overtime raffle

E-learning

Voucher incentives

Refer a friend

Company events

Cycle to work

Employee discounts

Healthcare plan

Pension plan

Job summary

Cornerstone Healthcare Group is seeking a Receptionist to be the welcoming front of house, handling calls, sign-ins and admin duties across a busy care environment. You will interact with visitors, staff and external contacts with a professional, courteous manner.

The role includes scheduling, using NetSuite for purchase orders, and supporting rota management. A full UK driving licence is preferred, with overtime opportunities and staff benefits on offer.

Qualifications

• Experience in a receptionist role (desirable).
• At least 1 year’s experience working in an administrative role (essential).
• Full UK driving licence and access to own car (essential).
• Experience using Microsoft Word, Excel and Outlook.
• Good communication skills with visitors, colleagues and external contacts.
• Strong organisational skills with excellent attention to detail.
• A professional, well-presented and customer-focused approach.
• Ability to prioritise tasks and work efficiently in a busy front-facing role.

Responsibilities

• Act as front of house, meeting and greeting all visitors and contractors in a friendly, professional manner and maintaining a welcoming reception area.
• Answer all telephone calls and transfer to the appropriate department or individual.
• Direct and escort visitors and contractors to the lodges as required.
• Manage daily visitor sign-in/sign-out procedures with accurate records.
• Handle deliveries and inform the relevant person or department.
• Undertake administrative duties including typing, emails, printing, scanning and filing.
• Collate and raise purchase orders using NetSuite and file documentation.
• Complete orders such as uniforms, stationery, Amazon purchases and other items.
• Support team administration including rotas and agency staff bookings.
• Update HR and clocking-in systems accurately and timely.
• Manage team lunch ordering book and related spreadsheet.
• Take samples to local surgery or pharmacy and collect medications when required.

Skills

Reception experience

Admin experience

Driver's license

MS Office

Communication skills

Organisation

Professional appearance

Task prioritisation

Tools

NetSuite

Job description

Cornerstone Healthcare Group is seeking a Receptionist to be the welcoming front of house, handling calls, sign-ins and admin duties across a busy care environment. You will interact with visitors, staff and external contacts with a professional, courteous manner.

The role includes scheduling, using NetSuite for purchase orders, and supporting rota management. A full UK driving licence is preferred, with overtime opportunities and staff benefits on offer.