Front Desk & Admin Ally – Welcomes, Calls & Post

Swansway Group; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holidays with service

Birthday off

Pension scheme

Death in service

Long service awards

Annual flu jab

Discounts for family and friends

Cycle to work

Referral payments

Employee assistance programme

Job summary

Swansway Group is recruiting a Receptionist for Crewe Audi at head office. You will be the first point of contact for customers, visitors and colleagues, answer calls warmly, and direct calls to the right departments. You’ll also manage post, assist with admin tasks, and help prepare refreshments.

The role operates Monday to Friday, 08:00–18:00 with a 1-hour lunch break. Perfect for someone with customer care experience, strong admin skills, and a friendly, proactive approach.

Qualifications

• Previous customer care experience.
• Strong administration skills.
• Experience of managing your own workload.
• Attention to detail.
• Excellent communication skills - both written and verbal.
• Friendly and welcoming in nature.
• A full driving licence would be beneficial.

Responsibilities

• Take telephone enquiries and transfer calls to the correct department.
• Greet visitors and sign them in.
• Handle day-to-day administration tasks.
• Maintain sundry and kitchen areas.
• Make drinks for visitors.
• Order stationery for head office.
• Handle daily post.

Skills

Customer care experience

Administration skills

Workload management

Attention to detail

Communication skills

Friendliness

Full driving licence

Job description

Swansway Group is recruiting a Receptionist for Crewe Audi at head office. You will be the first point of contact for customers, visitors and colleagues, answer calls warmly, and direct calls to the right departments. You’ll also manage post, assist with admin tasks, and help prepare refreshments.

The role operates Monday to Friday, 08:00–18:00 with a 1-hour lunch break. Perfect for someone with customer care experience, strong admin skills, and a friendly, proactive approach.