Reception & Admin Coordinator

Swansway Group; Stoke-on-Trent; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holidays that increase with length of

Your Birthday off

Company Pension Scheme

Death in Service Benefit

Long service recognition

Annual flu jab

Discounts for family and friends

Cycle to work scheme

Employee recruitment referral payments

Employee assistance programme

Job summary

Swansway Group at Stoke Audi is seeking a friendly Receptionist to be the first point of contact for customers, visitors and colleagues at the head office. You will answer calls warmly and direct inquiries to the correct departments.

Daily duties include post distribution, signing in visitors, supporting Directors with administration tasks, arranging refreshments and maintaining the sundry and kitchen areas. A welcoming, detail-oriented approach is essential.

Qualifications

• Previous customer care experience.
• Strong administration skills.
• Experience of managing your own workload.
• Attention to detail.
• Excellent communication skills - both written and verbal.
• Friendly and welcoming in nature.
• A full driving licence would be beneficial.

Responsibilities

• Taking telephone enquiries.
• Transferring calls to the correct department.
• Welcoming and signing in any visitors.
• Dealing with day to day administration.
• Maintaining sundry and kitchen areas.
• Making drinks for any visitors.
• Order stationary for head office.
• Daily post.

Skills

Customer care experience

Administration skills

Workload management

Attention to detail

Excellent communication

Friendly demeanor

Driving licence beneficial

Job description

Swansway Group at Stoke Audi is seeking a friendly Receptionist to be the first point of contact for customers, visitors and colleagues at the head office. You will answer calls warmly and direct inquiries to the correct departments.

Daily duties include post distribution, signing in visitors, supporting Directors with administration tasks, arranging refreshments and maintaining the sundry and kitchen areas. A welcoming, detail-oriented approach is essential.