French speaking Sales Executive

The Language Business; Basingstoke; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private medical cover

Pension

Staff discounts

EV Salary Sacrifice

Job summary

The Language Business in Basingstoke is recruiting a French-speaking Sales Executive to support its international sports & leisure brand. You will manage inbound/outbound sales for France-focused markets, assisting the Sales Manager and B2B customers with orders and queries in English and French.

This hybrid role requires fluency in French and English, a strong service mindset, and the ability to upsell. You will collaborate with internal teams, maintain CRM records, and work toward annual sales

Qualifications

• Fluent French and English required.
• Experience in a customer service or inside sales role.
• Strong phone and email communication skills.
• Ability to work with internal stakeholders and build relationships.
• Highly organised with ability to manage multiple priorities.

Responsibilities

• Provide day-to-day sales and service support to Area Sales Managers and customers in France.
• Handle inbound calls and emails, identifying and resolving customer queries.
• Support outbound sales and service activity with the field sales team.
• Identify opportunities to upsell during customer interactions.
• Deliver against individual sales targets set annually.
• Record and manage customer interactions within CRM systems.
• Build and maintain strong customer relationships and collaborate with internal teams.

Skills

Fluent French

Fluent English

Customer service

Inside sales

Communication

Organisational skills

Team collaboration

Problem solving

MS Office

CRM experience

Tools

CRM systems

ERP systems (Oracle)

MS Office

Job description

We are hiring for a French speaking Sales Executive to join an international sports & leisure brand. You will be working on their French speaking business markets of Europe, supporting the Sales Manager and B2B customers with sales orders and related queries.

Language requirements for the job

Fluent French and English is essential. Other language skills are useful but not essential.

Company background

Our client is a world leading leisure and sports brand with a large range of products and equipment that is recognised in various sports activities across the world.

Location of the job

Basingstoke, 35 minutes from central London by train. Hybrid working – 3 days a week in the office (Monday, Thursday and Friday), 2 days work from home.

Job responsibilities of the French speaking Sales Executive

As part of their global sales and customer support team, your role as French speaking Sales Executive will be to manage inbound and outbound sales activity, ensuring queries are handled efficiently. Working as part of a collaborative and high-performing team, you’ll build strong relationships internally and externally with clients and partners to support both service and sales success.

Your role will typically include the following duties and responsibilities:

• Provide day-to-day sales and service support to Area Sales Managers and customers in France
• Handle inbound calls and emails, identifying and resolving customer queries efficiently
• Support outbound sales and service activity alongside the field sales team
• Identify opportunities to upsell during customer interactions
• Deliver against individual sales targets set annually
• Accurately record and manage customer interactions within CRM systems
• Build and maintain strong customer relationships, ensuring a high level of satisfaction
• Collaborate with internal teams (e.g. Credit, Shipping, Operations) to resolve queries
• Develop knowledge of order processing, shipping and wider business operations

The successful candidate background

• Fluent French and English is essential
• A strong customer focus with a passion for delivering excellent service
• An understanding of how service and sales work together to achieve results
• Previous experience in a customer service and/or inside sales role
• Strong communication skills with confidence on the phone and via email
• Ability to build relationships and work effectively with internal stakeholders
• Highly organised with the ability to manage multiple priorities
• A collaborative, team-focused mindset, excellent problem-solving skills and a proactive approach
• Experience of using MS Office, CRM and ERP systems (Oracle advantageous)
• An interest in sports, especially golf, leisure and outdoor activities is an advantage but not essential

Salary, benefits and working hours

Excellent salary available + superb benefits (private medical cover, pension, generous staff discounts, EV Salary Sacrifice and many more).

To be considered for this excellent opportunity, please send your CV to us.

Contact: Lisa Grimes