French Speaking Outbound Customer Service Advisor

Oakley Recruitment Limited; Birmingham; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Immediate start

Hybrid working

Accrued holiday

Comprehensive training and development

Career advancement opportunities

Supportive team environment

Job summary

Oakley Recruitment is partnering with a Birmingham‑based organisation to recruit multiple French-speaking Outbound Customer Service Advisors. This full-time temporary role offers hybrid working with a strong possibility of going permanent.

You will make outbound calls and emails to businesses to generate interest, qualify leads, and build relationships. The role requires fluent French, excellent communication, independence, and adaptability across diverse client needs.

Qualifications

• Experience within an office based role.
• Fluent French speaker.
• Strong communication and interpersonal skills.
• Self-motivated, goal-oriented, and able to work independently.
• Ability to adapt to diverse industries and client requirements.

Responsibilities

• Making outbound calls and sending emails to businesses to generate interest.
• Asking questions to understand needs and qualify leads.
• Build and maintain relationships with potential clients.
• Booking meetings for the sales team with qualified prospects.
• Keep CRM records up to date with all activity.
• Working with the team to improve lead generation and sales results.

Skills

Fluent French

Office experience

Strong communication

Self-motivated

Independent worker

Job description

Oakley Recruitment is working in partnership with a progressive organisation based in Birmingham who are looking for multiple French Speaking Outbound Customer Service Advisors to start immediately. This is an excellent opportunity to join the team on a full-time temporary basis with a strong possibility of going permanent.

Culture and Environment

The company promotes a supportive, team-oriented environment where employees are valued and encouraged to grow, with strong emphasis on professional development and clear career progression opportunities.

Personality

We're looking for confident candidates who can build strong business relationships and feel comfortable selling over the phone. You should confident to handle objections and stay motivated in a supportive, target-driven environment.

Reward

• Immediate start
• Hybrid working
• Accrued holiday
• Comprehensive training and professional development programs
• Opportunities for career advancement within a growing company
• A supportive and collaborative team environment

Job Role:

• Making outbound calls and sending emails to businesses to generate interest
• Asking questions to understand needs and qualify leads
• Build and maintain relationships with potential clients
• Booking meetings for the sales team with qualified prospects
• Keep CRM records up to date with all activity
• Working with the team to improve lead generation and sales results

Skills and experience:

• Experience within an office based role
• Fluent French speaker
• Strong communication and interpersonal skills
• Self-motivated, goal-oriented, and able to work independently
• Ability to adapt to diverse industries and client requirements