1 x French Speaking Account Manager

Nordic Staff; Greater London; In loco; GBP 45.000 - 55.000; Tempo pieno

Descrizione del lavoro

Nordic Staff Ltd seeks an entry-level, French-speaking Account Manager to service French clients in Europe from its London office. The role offers a clear path from customer support to sales, with internal training, and a move toward sales within 1–2 years.

Visa required and starting salary around £50k+. The position emphasizes cross-functional teamwork and continuous improvement within a fast-growing company.

Competenze

• UK residency
• Bachelor's degree from an accredited university
• Proficient computer skills in Word, Excel, and PowerPoint
• Demonstrated personal initiative
• Solid analytical and problem-solving ability
• 1–3 years of customer service experience
• Desire to assume increasing levels of leadership responsibility
• Ability to work on multiple tasks simultaneously
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to work well in a fast-paced environment

Mansioni

• Proactively service and support French speaking clients
• Field incoming calls, handle contractor customer inquiries and troubleshoot problems
• Handle client account management functions, including invoicing and collections
• Proactively analyse customer service processes and bring forth ideas for continuous improvement
• Research and develop various resources and reference documents for French speaking clients
• Support and participate in the organisation’s Continuous Improvement Program

Conoscenze

French-speaking

Customer service

Communication skills

Analytical thinking

Multitasking

Formazione

Bachelor's degree

Strumenti

Word

Excel

PowerPoint

Descrizione del lavoro

YOU: # Early CX / CS Career # January 2027 Start # £50k+ # Visa Required # London Office # Training &Induction in USA #Move to sales in 1 -2 yrs

We have found 2 x French-speaking Account Managers to work with our client’s existing customer base in Europe. We now need an additional one. This is a full-time entry-level position that offers French-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services.

You'll need to be a self-starter, work effectively as part of a team, and support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management.

The Job:

• Proactively service and support French speaking clients
• Field incoming calls, handle contractor customer inquiries and troubleshoot problems
• Handle client account management functions, including invoicing and collections
• Proactively analyse customer service processes and bring forth ideas for continuous improvement
• Research and develop various resources and reference documents for French speaking clients
• Support and participate in the organisation’s Continuous Improvement Program

The Successful Person will have:

• UK residency
• Bachelor’s degree from an accredited university
• Proficient computer skills in programs, i.e., Word, Excel, and PowerPoint
• Demonstrated personal initiative
• Solid analytical and problem-solving ability
• 1 - 3 years of customer service experience
• Desire to assume increasing levels of leadership responsibility
• Ability to work on multiple tasks simultaneously
• Excellent verbal and written communication skills
• Strong organisational skills and attention to detail
• Ability to work well in a fast-paced environment