French speaking Medical Information Specialist- 12 month FTC

ProPharma; Greater London; Remote; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a French-speaking Medical Information Specialist for a 12-month fixed-term contract. This role offers the chance to work remotely across the UK, providing vital support in answering technical inquiries and ensuring compliance with industry standards. Ideal for those with a life science degree, this position emphasizes strong communication and translation skills, along with a keen attention to detail. Join a diverse and inclusive team that values innovation and collaboration, while making a significant impact in the pharmaceutical field. If you're looking to kickstart your career in life sciences, this opportunity is perfect for you.

Qualifications

• Completed life science degree is essential for this role.
• Strong translation skills and excellent phone manner are required.

Responsibilities

• Answer technical questions about designated products accurately and professionally.
• Translate documents and ensure compliance with data privacy regulations.

Skills

Translation Skills

Communication Skills

Attention to Detail

Ability to Manage Workload

Education

Pharmacy or Life Science Degree

Job description

French speaking Medical Information Specialist- 12 month FTC

French speaking Medical Information Specialist- 12 month FTC

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

ProPharma have a 12 month ftc to support as a French speaking Multilingual Medical Information Specialist & this role can be done remotely across the UK.

The day-to-day:

• Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner.
• Complying with the specific Working Practices as agreed with clients.
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
• Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
• Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
• Logging all enquiries in an accurate, comprehensive and timely fashion.
• Managing confidential information in line with Data Privacy regulations.
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
• Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

We’re looking for:

This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To be successful in this role you will have:

• A completed Pharmacy or life science degree.
• Mother tongue/ C1 level in target language and fluency in English.
• Strong translation skills.
• Excellent phone manner.
• Ability to manage a busy workload and prioritise.
• Attention to detail.
• Ability to work unsupervised.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.