French Speaking Customer Service Administrator

TN United Kingdom; Armagh; On-site; GBP 24,000; Full time

Job summary

An innovative firm is seeking a French Speaking Customer Service Administrator to join their dynamic team in Armagh. This full-time position offers a competitive salary and the chance to make a significant impact in customer service. The role involves managing customer interactions in French, maintaining accurate records, and collaborating with various teams to ensure customer satisfaction. With a focus on consultative selling and a customer-centric approach, this is an excellent opportunity for those looking to grow in a supportive environment. If you're passionate about customer service and fluent in French, this role is perfect for you.

Benefits

Employee Discount

Private Medical Insurance

Bonus Package

Qualifications

• Proven track record in office-based customer service.
• Fluency in French and English is essential.
• Strong customer-centric approach.

Responsibilities

• Manage B2B and B2C customer interactions in French.
• Maintain records of customer interactions in the CRM system.
• Assist in resolving customer complaints effectively.

Skills

Fluency in French

Customer Service

Consultative Selling

Account Management

Computer Literacy

Tools

CRM System

Job description

Social network you want to login/join with:

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Client:

Elk Recruitment

Location:

Armagh, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

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Job Reference:

f16ce4e0f5f0

Job Views:

5

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Role: French Speaking Customer Service Administrator

Location: Armagh, Co. Armagh

Job Type: Permanent - Full time

Salary: £24,000

At Elk Recruitment, we are looking for a driven French Speaking Customer Service Administrator to join our client’s growing team near Armagh. This is a fantastic opportunity for an experienced Customer Service Representative who is fluent in French to make a real impact in an innovative and growing organization.

What’s on Offer:

• £24,000 salary
• Monday to Friday with half day on Friday
• Bonus package
• Employee Discount
• Private medical Insurance

Your new role includes:

• Managing and responding to B2B and B2C customers in French speaking markets.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Assist in resolving customer complaints by identifying the root cause and providing appropriate solutions.
• Work closely with sales, design, and production to ensure alignment between sales goals and product offerings.
• Collaborate with logistics and operations teams to ensure timely delivery and stock availability for customer orders.

Experience you need:

• Proven track record of success in office-based customer service, particularly in decorative lighting or related industries.
• Fluency in French and English is essential.
• Expertise in consultative selling and account management.
• Excellent computer literacy.
• A customer-centric approach with an ability to identify and meet client needs effectively.
• Full clean driver’s license

What’s next:

• Apply Now: to submit your application and we will be in touch ASAP for our initial screening.
• If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.