French-Speaking Claims Adjuster – Emerging Risks

CFC; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

CFC in London is seeking an experienced Claims Adjuster for our Emerging Risk Team. You will lead fair settlements, manage claims from first notice to settlement, and uphold Treating Customers Fairly and Conduct Risk principles while working across claims, underwriting, finance, IT and products.

The role requires full French proficiency and a background in broking or underwriting in the Lloyd’s/London market.

Qualifications

• Background in broking or underwriting within the Lloyd’s/London market.
• CII qualification (or working towards it).
• Excellent verbal and written communication skills.
• Full French proficiency (spoken and written).

Responsibilities

• Ensure claims department delivers outstanding TPA services for capacity providers, upholding Treating Customers Fairly (TCF) and Conduct Risk principles.
• Proactively manage claims from first notification of loss to settlement, analysing coverage, liability, and quantum within delegated authorities.
• Build strong relationships with policyholders, brokers, underwriters, and capacity providers—delivering a customer experience that sets us apart.
• Guarantee prompt, accurate reserving, pursue third‑party recoveries, and minimize claims leakage.
• Identify and elevate key issues to the Emerging Risks Claims Manager and Claims Director as needed.
• Support the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating with underwriters and providing feedback on trends and product development.

Skills

Excellent verbal and written comms

Full French proficiency

Education

CII qualification (or working towards it)

Tools

ECF

Job description

CFC in London is seeking an experienced Claims Adjuster for our Emerging Risk Team. You will lead fair settlements, manage claims from first notice to settlement, and uphold Treating Customers Fairly and Conduct Risk principles while working across claims, underwriting, finance, IT and products.

The role requires full French proficiency and a background in broking or underwriting in the Lloyd’s/London market.