French Speaking Account Executive

March Personnel; Weybridge; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

27 days holiday

Pension contributions 4.5%

Job summary

March Personnel client is seeking an Account Executive to join the Customer Services team and act as the primary contact for hospitals, physicians and pharmacists worldwide. The role focuses on delivering exceptional service and ensuring patients receive the right medicine at the right time, in Weybridge.

You will handle enquiries by phone, email, and digital platforms, manage orders end-to-end, and build strong relationships with global healthcare professionals while ensuring compliance and

Qualifications

• Fluent in French and English.
• Experience in Account Executive or customer-facing role in healthcare is a plus.

Responsibilities

• Act as the first point of contact for customers via phone, email, fax, and digital platforms.
• Manage customer orders and quotations end-to-end with accuracy.
• Build long-term relationships with global healthcare professionals.
• Collaborate with teams to ensure smooth account management and regulatory compliance.
• Support projects and process improvements to enhance customer experience.
• Handle complaints and escalation to maintain trusted relationships.

Skills

French

English

Job description

Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide.

This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.

Key Responsibilities

• Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
• Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
• Build strong, long-term relationships with global healthcare professionals, providing world-class service.
• Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
• Support projects and process improvements that enhance the customer experience.
• Handle complaints and escape issues appropriately to maintain trusted relationships.
• Keep up to date with SOPs, compliance training and evolving industry trends.

Key attributes

• Fluency in French language as well as the English (required ) Onti?
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Benefits

• 27 days holiday + 8 bank holidays
• 4.5% Pension contributions out lag digital? "We" trustfully ?