French Bilingual Client Services Coordinator

French Selection (FS); Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

French Selection (FS) in London is seeking a French bilingual Client Services Coordinator to support international clients with bilingual customer service, administration and operational coordination. You will draft correspondence, handle documentation, and maintain CRM records to ensure smooth delivery of services.

This fully office-based role requires excellent spoken and written French and English, strong organisation, and the ability to manage multiple tasks and deadlines with a proactive

Qualifications

• Fluent in both French and English with excellent written and spoken communication.
• Experience in customer service, administration or client-facing coordination.
• Strong organisation and ability to manage multiple tasks and deadlines.

Responsibilities

• Respond clearly and politely to customer requests.
• Prepare, file, and maintain client documentation with accuracy and attention to detail.
• Update and manage databases, CRM systems, and tracking tools.
• Coordinate and follow up on communications with partners and French public bodies.
• Draft professional correspondence and emails in both French and English.

Skills

Bilingual French-English

Customer service

Organised

Tools

CRM systems

Microsoft Office

Job description

London

Ref: 5537F

Company Profile

London-based specialist consultancy offering personalised services for international clients

Responsibilities

French Bilingual Client Services Coordinator

Location: Central London

Fully Office based

Salary: £28,000 per annum to £34,000 per annum depending on experience

Ref: 5537F

The Company

London-based specialist consultancy offering personalised services for international clients

Main Duties

The role will support international clients, providing bilingual customer service, administration and operational coordination to ensure everything is managed smoothly and efficiently.

The company supports growth and professional development, offering great opportunities to progress for an ambitious and motivated candidate

The Role

• Respond clearly and politely to customer requests
• Prepare, file, and maintain client documentation with accuracy and attention to detail
• Update and manage databases, CRM systems, and tracking tools
• Coordinate and follow up on communications with partners and French public bodies
• Draft professional correspondence and emails in both French and English

Candidate's Profile

• Fluent in both French and English, with excellent written and spoken communication skills
• Previous experience in customer service, administration, coordination or a similar client-facing role.
• Highly organised with strong attention to detail and the ability to manage multiple tasks and deadlines.
• Confident dealing with clients, colleagues and external contacts in a professional and friendly manner.
• Proactive and reliable, with a calm approach to solving problems and handling changing priorities
• Comfortable using CRM systems and Microsoft Office, with the ability to learn new systems quickly.

Salary

£28,000 per annum to £34,000 per annum depending on experience