Freight Trainee

DivalentineCalver Recruitment LTD; Wythenshawe; On-site; GBP 21,000 - 23,000; Full time

Job summary

DivalentineCalver Recruitment LTD in Manchester seeks a motivated Freight Trainee to support day-to-day air and sea freight imports coordination. Full training and ongoing support are provided to help you start a long-term career in international logistics.

The role involves coordinating shipments, communicating with customers and partners by phone and email, and maintaining accurate records in internal systems. Monday–Friday, 09:00–17:30, with a small, friendly team.

Qualifications

• No freight forwarding experience required; full training provided.
• Experience in administration, customer service or logistics-related roles beneficial.
• Good written and verbal communication skills required.
• GCSEs or equivalent, including English and Maths, advantageous.

Responsibilities

• Coordinate air and sea freight shipments, mainly imports.
• Liaise with customers, shipping lines, airlines, overseas agents and suppliers by phone and email.
• Track shipments and update customers on delivery schedules and changes.
• Prepare, check and process shipping documentation accurately.
• Carry out general administrative duties, including data entry and updating shipment records.
• Assist with booking shipments and coordinating collections and deliveries.
• Follow up with suppliers and service providers for shipment updates and documentation.
• Record shipment information accurately in internal systems.
• Provide general support to ensure smooth daily operations.

Skills

Organised and methodical

Professional communication

MS Outlook/Word/Excel

Administrative tasks

Reliability and punctuality

Proactivity and willingness to learn

Task prioritisation

Education

GCSEs/Equivalent (English & Maths)

Job description

Location: Manchester, M22

Working Hours: Monday to Friday, 09:00-17:30

Salary: £21,500k DOE

Team: Small, friendly team of 4

About the Role

We are looking for a motivated and organised Freight Trainee to join our team at our Manchester office. Would suit a college leaver and is an excellent opportunity for someone looking to start a career in freight forwarding and international logistics.

The successful candidate will support the day-to-day coordination of air and sea freight shipments, primarily imports, working closely with customers, shipping lines, overseas agents and other suppliers to ensure shipments are handled efficiently and accurately.

Full training and ongoing support will be provided, making this an ideal opportunity for someone who is keen to learn, develop new skills and build a long-term career in the freight industry.

Key Responsibilities

• Assist with the coordination of air and sea freight shipments, mainly import consignments.
• Liaise with customers, shipping lines, airlines, overseas agents and other suppliers by telephone and email.
• Track shipments and monitor their progress, keeping customers updated on delivery schedules and any changes.
• Prepare, check and process shipping documentation, ensuring all information is accurate and complete.
• Carry out general administrative duties, including data entry, updating shipment records and maintaining files.
• Assist with booking shipments and coordinating collections and deliveries.
• Follow up with suppliers and service providers to obtain shipment updates and required documentation.
• Help resolve routine shipment queries and esc...
• Ensure shipment information is recorded accurately on internal systems.
• Provide general support to the team to help ensure the smooth running of daily operations.

Skills and Attributes

• Organised and methodical, with good attention to detail.
• Comfortable communicating professionally by telephone and email.
• Confident using a computer, including Microsoft Outlook, Word and Excel.
• Able to manage administrative tasks accurately and keep records up to date.
• Reliable, punctual and able to work well as part of a small team.
• Proactive, with a positive attitude and a willingness to learn.
• Able to prioritise tasks and manage deadlines in a busy working environment.

Experience and Qualifications

• No previous freight forwarding experience is essential, as full training will be provided.
• Previous experience in administration, customer service or a logistics-related role would be beneficial.
• Good written and verbal communication skills are required.
• GCSEs or equivalent, including English and Maths, would be advantageous.

What We Offer

• An opportunity to start a career in the international freight forwarding industry.
• Full training in air and sea freight operations, import procedures and shipping documentation.
• Hands-on experience working with customers and international logistics partners.
• Support and guidance from an experienced, close-knit team.
• A Monday-to-Friday working schedule, with hours of 09:00 to 17:30.

The Ideal Candidate

The ideal candidate will be enthusiastic, dependable and keen to learn. They will take pride in completing tasks accurately, communicating effectively with customers and suppliers, and helping the team deliver a reliable and professional service.

If you are looking to begin a career in logistics and enjoy a varied role combining administration, customer service and shipment coordination, we would love to hear from you