Freight Resource Planner

TN United Kingdom; Rugby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated resource planner to ensure the efficient allocation of staff for rail freight services. This role involves creating and managing staff rosters, collaborating closely with delivery managers, and acting as the main contact for drivers and ground staff. The ideal candidate will possess strong interpersonal skills, a proactive approach, and a solid understanding of operational workforce management. If you thrive in a dynamic environment and are passionate about logistics, this opportunity is perfect for you.

Qualifications

• Experience in rostering and planning with a focus on operational workforce.
• Strong communication skills and ability to manage staff rosters effectively.

Responsibilities

• Manage and own staff rosters, ensuring accuracy and quality.
• Coordinate with Delivery Managers for resource planning and adjustments.

Skills

Rostering and Planning

Operational Workforce Management

Interpersonal Skills

Problem-Solving

Communication Skills

Attention to Detail

Geographical Knowledge of UK Railway Network

Decision-Making

Tools

Microsoft Office

Network Rail Online Logistics (NROL)

Train Running System (TRSUT)

TOPS (TRSUT)

Job description

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Role Overview

The role involves efficiently allocating resources to ensure the safe, timely, and budget-compliant delivery of Colas Rail Freight services. This includes adhering to Colas Rail Freight rostering guidelines, staff Terms and Conditions, and customer requirements, including those of commercial clients and the Network Rail Supply Chain Operations. The responsibilities include creating and managing staff rosters from inception to delivery, collaborating closely with Freight Delivery Managers daily, and acting as the main contact for drivers and ground staff within the respective region.

Person Specification

• Knowledge and experience in general rostering and planning
• Strong background in managing operational workforce and creating staff rosters for variable shift patterns
• Excellent interpersonal, negotiation, and communication skills
• Proactive and pragmatic approach
• Proficient in Microsoft Office; experienced with Network Rail Online Logistics (NROL), Train Running System (TRSUT), and TOPS (TRSUT)
• Attention to detail with a problem-solving mindset
• Assertive and confident in resolving rostering issues
• Understanding of staff fatigue considerations in rostering
• Knowledge of operational staff terms and conditions
• Ability to make tough decisions in challenging situations to ensure safety, cost-effectiveness, and customer satisfaction
• Good geographical knowledge of the UK railway network
• Clear and concise communication skills at all levels
• Knowledge of rules and regulations relevant to freight operations
• Team player capable of delivering under demanding circumstances
• Confidence in dealing with all Colas Rail customers to meet expectations within required timescales and quality standards
• Holder of a full UK driving licence

Key Responsibilities

• Ensure all rosters are accurate and of high quality
• Manage and own rosters from creation through amendments or cancellations, including sickness, in collaboration with Delivery Managers
• Hand over weekly rosters to Control and Delivery Managers at T-1
• Support short-notice changes and sickness-related adjustments in coordination with Operations Control and Delivery Managers
• Report daily tasks to the Delivery Manager and work under their guidance
• Coordinate with Delivery Managers regarding resource planning and route learning, including maintaining route and traction knowledge for upcoming works as per the T-29 job allocation sheet
• Monitor and implement revisions and late changes promptly, with support from Operations Control and Delivery Managers
• Collaborate with Business Managers, Planning, and SCO possession planners for work acceptance
• Provide cross-cover for resource planners during leave, sickness, or other company requirements