Freight Operator

Smart 1 Recruitment Limited; Redditch; On-site; GBP 27,000 - 33,000; Full time

Job summary

Smart 1 Recruitment Limited is seeking an Experienced Irish Freight Operator to join a well-established team in Redditch. The role focuses on coordinating Irish freight movements, planning trailers and transport, and supporting the wider transport team to ensure deliveries run smoothly.

Ideal candidates will have solid transport/logistics experience, hands-on TMS familiarity, and strong communication and organizational skills.

Qualifications

• Solid experience in transport, freight forwarding or logistics environments (essential).
• Hands-on experience using a Transport Management System (TMS) (essential).
• Experience with Irish freight, import/export operations, or customs is a plus but not essential.
• Good IT skills, including Microsoft Excel.

Responsibilities

• Manage day-to-day operation of Irish freight movements from collection to delivery.
• Plan and coordinate trailers and transport movements efficiently.
• Liaise with customers, transport agents, hauliers and depots.

Skills

Transport knowledge

TMS experience

Irish freight

Excel

Communication skills

Organizational skills

Problem solving

Multitasking

Tools

Excel

Transport Management System (TMS)

Job description

Experienced Irish Freight Operator required to join an established team. Day-to-day coordination of freight moving to and from Ireland, trailer planning and transport operations are the core focus of this role, alongside supporting the wider transport team to ensure deliveries run smoothly.

Ideal candidate for the role of Irish Freight Operator would possess strong transport, freight forwarding, or logistics knowledge, be confident handling high call volumes and have a good understanding of busy transport management systems.

Irish Freight Operator Duties:

• Manage the day-to-day operation of Irish freight movements from collection to delivery
• Plan and coordinate trailers and transport movements efficiently
• Liaise closely with customers, transport agents, hauliers and delivery depots
• Handle a high volume of telephone calls and emails from customers and partners daily
• Arrange delivery bookings and monitor freight to ensure runs are progressing as planned
• Follow up on outstanding deliveries, issues and exceptions through to resolution
• Use the company's Transport Management System (TMS) and Excel to log freight
• Assist with preparing and checking transport and export paperwork where required

Irish Freight Operator Skills & Experience:

• Solid experience working within a transport, freight forwarding or logistics environment - essential
• Previous hands-on experience using a Transport Management System (TMS) - essential
• Experience with Irish freight, import/export operations, or customs is a major plus but not essential
• Good IT skills including a working knowledge of Microsoft Excel
• Strong communication skills with a confident telephone manner
• Excellent organisational skills with the ability to multitask in a fast-paced office
• Proactive problem-solver who can deal with transit issues calmly and efficiently
• Flexible attitude with the ability to cover holiday and sickness when needed

Location: Redditch, Worcestershire

Hours: Mon to Fri, 8:00 am - 5:00 pm (Office based)

Salary: £30,000 p.a.

Contract: Permanent