Freight & Logistics Operations Co-ordinator (UK & EU)

Sterling Cross; St Albans; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics firm in the St Albans area seeks an Operations Co-ordinator to manage UK and European cargo movements. Ideal candidates will possess strong communication skills and be experienced in freight logistics. Responsibilities include coordinating transport, ensuring customer satisfaction, and preparing customs documentation. Benefits include a competitive salary, contributory pension, and 22 days holiday. The role requires working Monday to Friday with occasional Saturday morning shifts.

Benefits

22 days holiday plus Bank Holidays

Contributory pension

Modern office environment

Qualifications

• Experience in freight, logistics or customs administration is desirable.

Responsibilities

• Coordinates UK and European cargo movements across groupage and full trailer loads.
• Delivers clear, accurate communication to customers, suppliers and drivers.
• Provides high-level customer service in a fast-paced operational environment.
• Plans efficient driver routes and monitors compliance with duty and driving hours.
• Processes orders through an in-house system with strong attention to detail.
• Prepares customs documentation for UK–EU freight.
• Builds strong client relationships and produces transport quotes.
• Allocates vehicles, drivers and trailers to meet daily demand.

Skills

Strong written and verbal communication skills

Positive, professional and commercially aware

Confident negotiating with customers and suppliers

Highly organised, energetic and enthusiastic

Job description

A logistics firm in the St Albans area seeks an Operations Co-ordinator to manage UK and European cargo movements. Ideal candidates will possess strong communication skills and be experienced in freight logistics. Responsibilities include coordinating transport, ensuring customer satisfaction, and preparing customs documentation. Benefits include a competitive salary, contributory pension, and 22 days holiday. The role requires working Monday to Friday with occasional Saturday morning shifts.