Freight Forwarding Team Leader

TLP Recruitment; Ipswich; In loco; GBP 35.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Parking

Pension

Descrizione del lavoro

TLP Recruitment is seeking a Freight Forwarding Team Leader in Ipswich to join a growing logistics operation. This hands-on leadership role will head a small two-person team and oversee import/export freight forwarding, quotations, and day-to-day operations.

You will handle customs procedures, liaise with customers and partners, and drive process improvements while keeping shipments moving efficiently.

Competenze

• Strong freight forwarding experience and understanding of import/export procedures.
• Experience in quoting and managing customer accounts.
• Previous team leadership or supervisory experience.
• Excellent communication and organisational skills.

Mansioni

• Lead and support a team of two.
• Manage import and export freight forwarding operations.
• Prepare quotations and manage customer accounts.
• Handle customs procedures and documentation.
• Liaise with customers, hauliers, shipping lines, agents and partners.
• Keep shipments moving and resolve “Where is my shipment?” issues.
• Help improve processes as the company grows.
• Keep the team organised and commercially focused.

Conoscenze

Freight forwarding

Customs procedures

Quoting

Customer management

Team leadership

Communication

Organization

Proactive mindset

Strumenti

Multifreight

Destin8

Claris CNS

Descrizione del lavoro

Free Parking

Pension

Hours Flex – 8.30-5pm or 9am-5.30pm

A growing logistics company is looking for an experienced Freight Forwarding Team Leader to join its expanding team and lead a small team of two and growing….

The successful candidate will be a freight forwarding whizz who knows their Destin8 from their Multifreight and doesn’t break into a cold sweat when customs get involved!

This is a hands‑on leadership role, covering team management, customer service, quotations, customs and day‑to‑day freight forwarding operations.

The Role

The Freight Forwarding Team Leader will:

• Lead and support a team of two.
• Manage import and export freight forwarding operations.
• Prepare quotations and manage customer accounts.
• Handle customs procedures and documentation.
• Liaise with customers, hauliers, shipping lines, agents and other partners.
• Keep shipments moving and resolve the inevitable “Where is my shipment?” moments.
• Help improve processes as the company continues to grow.
• Keep the team organised, commercially focused and, ideally, well caffeinated.

The Ideal Candidate

The successful candidate will have:

• Strong freight forwarding experience.
• Good knowledge of customs and import/export procedures.
• Experience with quoting and customer management.
• Previous team‑leading or supervisory experience.
• Experience using Multifreight, Destin8 and Claris CNS.
• Excellent communication and organisational skills.
• A proactive, commercially minded approach.
• The ability to get things done without needing their hand held.