Freight Forwarding Specialist

Confidentiel; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Confidentiel in Greater London is seeking a proactive freight bookings coordinator to oversee daily bookings for selected customers, coordinating with hauliers and internal teams to ensure timely execution.

You will respond quickly to orders, identify transport solutions and monitor each job to successful completion, while managing daily forwarding operations and maintaining high standards of customer service.

Qualifications

• Minimum of three years’ experience in the freight forwarding industry.
• Strong problem-solving, planning and organisational skills.
• Ability to respond quickly to incoming orders and adapt plans.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and oversee daily customer bookings, ensuring orders are processed accurately and transport arrangements meet deadlines.
• Coordinate with hauliers and carriers to arrange collections and deliveries, maintaining clear communication and monitoring each job to completion.
• Respond quickly to incoming customer orders, identifying suitable transport solutions and implementing plans within tight timeframes.
• Oversee daily administration and operations of the forwarding department, ensuring documentation and processes are completed efficiently.
• Maintain regular communication with customers, colleagues and transport partners, providing updates and resolving issues.

Skills

Proactive

Organised

Customer focus

3+ years freight forwarding

Problem solving

IT skills

Excellent communication

MS Office

Tools

Microsoft Office

Job description

Confidentiel in Greater London is seeking a proactive freight bookings coordinator to oversee daily bookings for selected customers, coordinating with hauliers and internal teams to ensure timely execution.

You will respond quickly to orders, identify transport solutions and monitor each job to successful completion, while managing daily forwarding operations and maintaining high standards of customer service.