Freight Forwarding Assistant

TLP; Immingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension

Death in service

Career development opportunities

25 days holiday + bank holidays

Job summary

TLP in Immingham, UK, is seeking a Freight Forwarding Assistant to support end-to-end road freight operations, including imports/exports and customs. You will coordinate bookings, negotiate rates, and maintain strong customer service across an established team.

The role requires familiarity with freight forwarding and coordination, and offers a long-term opportunity within a growing logistics operation in Immingham.

Qualifications

• Experience handling import/export customs formalities.
• Booking imports and coordinating shipments end-to-end.
• Negotiating rates with shipping lines and hauliers.
• Proven communication skills with multiple stakeholders.
• Proficient in Excel and Word for tracking and reporting.
• Ability to work independently or in a team.

Responsibilities

• Coordinate end-to-end international road freight shipments.
• Handle customs entries for imports and exports.
• Book imports with shipping lines and hauliers.
• Negotiate rates with carriers and service partners.
• Maintain excellent customer service and updates.
• Utilize Excel/Word for tracking and reporting.

Skills

Import/Export customs

Negotiation

Communication

Excel & Word

Coordination

Tools

Destin8

Job description

Freight Forwarding Assistant | Freight Forwarder | Road Freight

Location: Immingham, UK

Salary: £25,000 - £30,000 DOE

Job Type: Full-time, Permanent

Schedule: Monday-Friday | 8:00am - 4:30pm | 42.5 hours per week

The Role

We are recruiting for an experienced or developing Freight Forwarding Assistant / Freight Forwarder to join a growing road freight and logistics operation based in Immingham.

The successful candidate will support the end-to-end coordination of international road freight and import/export shipments, including customs, shipping line bookings, haulier coordination, rate negotiation and customer service.

This role would suit someone with experience within freight forwarding, road freight, logistics coordination or import/export operations who is looking for a long-term opportunity within an established team.

Key Responsibilities / Job Requirements

• * Conversant in Import and Export Customs formalities both in the UK and abroad inclusive of customs entries for both import and export. Experience using Destin8 would be an advantage.
• * Be responsible for import and export bookings (primarily imports)
• * Have a good understanding for the various shipping lines serving the Iberian, Italian, Benelux and Chinese markets.
• * Have a practical understanding of road freight operations within the EU.
• * Be an effective negotiator for the various parts of the logistics chain, especially towards rate negotiations with shipping lines and hauliers.
• * Be able to work on your own or within a group / team environment.
• * Be proactive in problem solving with an ability to think outside the box.
• * Be able to communicate to all levels.
• * Have a good understanding of excel and micro-soft word.
• * Be able to develop best in class operational and service levels towards our customers.

Salary & Benefits

• * Salary: Circa £25,000 - £30,000
• * Monday-Friday working pattern
• * 08:00am - 4:30pm working hours | 42.5hrs pw
• * 25 days holiday + bank holidays
• * Company pension scheme | Salary sacrifice available
• * Death in service
• * Strong support network and experienced management team
• * Long-term career development opportunities