Freight Forwarder/Import Operator

DSV; South Killingholme; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme for Ultra‑

Salary Sacrifice Cycle Scheme

WeCare App

LifeWorks app

Life Insurance

Job summary

DSV is seeking a Freight Forwarder/Import Operator in Immingham to manage import shipments and customer services for both general and key accounts. You will coordinate shipments from Scandinavia to UK customers via the DSV road-freight and distribution network, working with UK depots and warehousing teams.

The role involves liaising with UK and Scandinavian offices, ensuring deliveries meet customers’ requirements, and handling related customer communications and admin tasks in a fast-paced

Qualifications

• Self-driven with a focus on accuracy and timeliness.
• Excellent written and verbal communication skills.
• Proficient in MS Office applications.

Responsibilities

• Communicate professionally with customers to fulfil traffic requirements per booking instructions.
• Receive bookings from UK importers via online platform or email.
• Book deliveries with UK locations and coordinate with warehouses and distribution teams.
• Instruct UK Warehouse/Distribution teams for loading/offloading cargo.
• Liaise with UK & Scandinavian offices to report discrepancies or specific needs.
• Ensure compliance with legislation and operational procedures, including safety.

Skills

Self-driven

Attention to detail

Excellent communication

MS Office

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Immingham

Monday to Friday 9.00am-5.00pm/8.00am-4.00pm

DSV are currently looking for a Freight Forwarder/Import Operator to work within the import department in Immingham to manage the import shipments and import customer services, for general accounts and larger key account customers.

You will work as a part of the import team and arrange shipments from Scandinavian to UK based customers, by use of the existing DSV road-freight and distribution network, along with internal UK distribution and warehousing departments.

The role will involve communicating with the local DSV depots across the UK and Scandinavian to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customers.

The person we are looking for must be self-driven, good attention to details with a positive outlook and a clear focus on high job quality, as well as being organised and punctual, be able to work in a fast-paced environment and work under pressure whilst keeping a cool head.

What will you be doing?

• Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions.
• Receive bookings from UK importers either via our online booking platform or by e-mail
• Contact delivery UK places to book in deliveries.
• Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System.
• Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements.
• Ensure legislative compliance in all areas.
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
• Perform and correctly implement General Administration, e.g. invoicing; filing, queries, claims, POD handling
• Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures.

About You

• Self-driven, good attention to details with a positive outlook
• Excellent communication skills both written and verbal
• Proficient in the use of MS Office

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.