Freight Coordinator

WR Logistics; Ipswich; On-site; GBP 29,000 - 35,000; Full time

Job summary

A well-established global freight forwarder is seeking an experienced Road Freight Coordinator in Ipswich. This role involves managing the end-to-end road freight process, ensuring all shipments are processed accurately and in line with service standards. The ideal candidate has a strong understanding of UK freight procedures, is computer literate, and possesses excellent organizational skills.

Benefits

23 days holiday + bank holidays

Company pension scheme

Private healthcare (after qualifying period)

Performance-related bonus scheme

Qualifications

• Minimum 2 years' experience in logistics and freight forwarding operations.
• Strong understanding of UK freight procedures.
• UK based/Right to work in the UK (No sponsorship on offer).

Responsibilities

• Manage end-to-end road freight process, including order processing.
• Handle import customs procedures and documentation.
• Provide updates and resolve operational issues promptly.

Skills

Organisational skills

Communication skills

Attention to detail

Tools

Microsoft Office

Cargowise

Job description

Our client, who are a well-established global freight forwarder, is seeking an experienced Road Freight Coordinator to join their team in Ipswich.

This role involves managing the end-to-end road freight process, including freight planning, order handling, and customs clearance. You'll be responsible for ensuring all shipments are processed accurately, efficiently, and in line with service standards.

Working Hours:
Monday to Friday, 09:00-17:30

Package:

• Salary up to 35,000 (dependent on experience)
• 23 days holiday + bank holidays
• Company pension scheme
• Private healthcare (after qualifying period)
• Performance-related bonus scheme

Key Responsibilities:

• Full order processing and coordination of EU Road freight
• Analyse customer orders for accuracy and feasibility
• Plan and book transportation for road freight
• Handle import customs procedures and documentation
• Generate invoices and maintain accurate digital records
• Provide updates to internal and external stakeholders via email, phone, or EDI
• Resolve operational issues promptly
• Report non-conformities in line with KPIs
• Liaise with approved subcontractors within agreed rates
• Ensure timely and accurate documentation and order handling

Requirements:

• Minimum 2 years' experience in logistics and freight forwarding operations
• UK based/Right to work in the UK (No sponsorship on offer)
• Strong understanding of UK freight procedures
• Computer literate with Microsoft Office (and/or other logistics platforms)
• Experience with Cargowise preferred but not essential
• Strong organisational and communication skills
• Attention to detail and ability to manage multiple shipments

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.