Freelance Resident Liaison – Planned Maintenance (London)

Velocity Recruitment Ltd; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Velocity Recruitment Ltd is seeking an experienced Resident Liaison Officer (RLO) for a planned maintenance programme in the London Borough of Wandsworth. This freelance role runs for approximately 30 weeks with an immediate start and involves coordinating with residents and site teams to minimise disruption.

The ideal candidate will have previous RLO experience in social housing or planned maintenance, excellent communication skills, and a proactive, organised approach.

Qualifications

• Previous RLO experience within social housing or planned maintenance.
• Excellent communication and customer service skills.
• Ability to build positive relationships with residents and site teams.
• Proactive and organised approach to work.

Responsibilities

• Liaise with residents to provide updates and resolve concerns.
• Coordinate with site teams during window/door replacements and external refurbishments.
• Assist in ensuring smooth delivery of planned maintenance works.

Skills

RLO experience

Communication

Organised

Job description

Velocity Recruitment Ltd is seeking an experienced Resident Liaison Officer (RLO) for a planned maintenance programme in the London Borough of Wandsworth. This freelance role runs for approximately 30 weeks with an immediate start and involves coordinating with residents and site teams to minimise disruption.

The ideal candidate will have previous RLO experience in social housing or planned maintenance, excellent communication skills, and a proactive, organised approach.