Fraud Risk Analyst — Hybrid (UK)

Global Blue group; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Shift4, a leader in commerce-enabling technology, seeks a Fraud Associate in a hybrid London-area role. You will monitor transactions and merchant activity, analyze fraud patterns with BI tools, and collaborate with internal teams and card schemes to mitigate risk and ensure compliance.

You will engage directly with SMB clients, manage fraud workflows, and contribute to reporting and strategy improvements in a fast-paced, multicultural environment.

Qualifications

• 2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills.
• A degree in Banking & Finance, Statistics, Data Analytics, Economics, or hands-on fraud/investigative roles within Payments or Banking.
• Card transactions or Acquiring background is advantageous.
• Clear, confident communication in English (spoken and written).
• Strong analytical mindset with investigative instincts; you won’t stop until you find the why.

Responsibilities

• Monitor and investigate suspicious transactions, merchants, and third-party activity daily.
• Dive deep into fraud patterns across our portfolio using BI tools to spot trends and act fast.
• Partner with teams and external stakeholders to develop and implement fraud detection strategies.
• Build and enhance reports, tools, and processes to prevent fraud and chargebacks.
• Communicate with merchants and partners to assess fraud risk and next steps for resolution.
• Collaborate with card schemes on program breaches, appeals, investigations, and reporting.
• Stay on top of chargeback and fraud programs, ensuring compliance and proactive management.

Skills

Oracle BI

SAP

Qlik

Tableau

SQL

Excel

Education

Banking & Finance / Statistics / Data Analytics / Economics degree

Job description

Shift4, a leader in commerce-enabling technology, seeks a Fraud Associate in a hybrid London-area role. You will monitor transactions and merchant activity, analyze fraud patterns with BI tools, and collaborate with internal teams and card schemes to mitigate risk and ensure compliance.

You will engage directly with SMB clients, manage fraud workflows, and contribute to reporting and strategy improvements in a fast-paced, multicultural environment.