Fraud & Risk Analyst — Hybrid (UK)

Shift4

Greater London

Hybrid

GBP 55,000 - 85,000

Full time

14 days+
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Benefits offered by this job

Hybrid work model

Job summary

Shift4 is seeking a Fraud Associate to monitor daily transactions, analyze patterns with BI tools, and manage card scheme compliance (Visa/Mastercard) to mitigate chargebacks. You will partner with risk and merchant teams to build and optimize fraud detection workflows.

You will communicate with SMB clients across channels, develop reports, and stay proactive in a fast-paced, multilingual environment. Hybrid role in London with weekly office visits.

Qualifications

  • 2+ years of experience with BI tools or advanced Excel.
  • Degree in Banking & Finance, Statistics, Data Analytics, or Economics, or fraud/Investigation experience.
  • Strong communication and analytical mindset; able to work independently and in teams.

Responsibilities

  • Monitor and investigate suspicious transactions and merchant activity daily.
  • Analyze fraud patterns across portfolio using BI tools and spot trends.
  • Collaborate with internal teams and card schemes on fraud detection and compliance.
  • Develop reports and tools to prevent fraud and chargebacks; share insights.
  • Communicate with merchants and SMB clients on compliance and fraud inquiries.
  • Support risk team in monitoring high-risk merchants and processes.

Skills

BI tools experience
Excel (advanced)
SQL
Tableau
Qlik
Oracle BI
SAP

Education

Banking & Finance / Statistics / Data Analytics / Economics degree

Tools

Oracle BI
SAP
Qlik
Tableau
SQL
Advanced Excel

Job description

Shift4 is seeking a Fraud Associate to monitor daily transactions, analyze patterns with BI tools, and manage card scheme compliance (Visa/Mastercard) to mitigate chargebacks. You will partner with risk and merchant teams to build and optimize fraud detection workflows.

You will communicate with SMB clients across channels, develop reports, and stay proactive in a fast-paced, multilingual environment. Hybrid role in London with weekly office visits.

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