Fraud Prevention & Investigations Lead

JD Sports Fashion PLC; Rochdale; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Store discount

Gym discount

Car scheme

Staff discount

Job summary

JD Sports Fashion PLC in Rochdale is seeking a Fraud Operations Manager to lead the Group Fraud Operations function across all channels, driving prevention, detection and investigation while protecting the business from losses and delivering excellent customer outcomes.

You will lead a team of investigators and handlers, monitor KPIs and trends, produce insights for senior stakeholders, ensure compliance, and continuously improve controls to mitigate emerging fraud threats.

Qualifications

• Proven background in Fraud, Risk, E-commerce Fraud, or Loss Prevention.
• Experience leading and developing operational teams.
• Track record of delivering operational improvements and change initiatives.

Responsibilities

• Lead the Group Fraud Operations function across all channels.
• Drive fraud prevention, detection and investigation to protect the business.

Skills

Fraud risk mgmt

Leadership

Data analysis

Stakeholder mgmt

Excel skills

Tools

Fraud detection systems

SQL knowledge

Job description

JD Sports Fashion PLC in Rochdale is seeking a Fraud Operations Manager to lead the Group Fraud Operations function across all channels, driving prevention, detection and investigation while protecting the business from losses and delivering excellent customer outcomes.

You will lead a team of investigators and handlers, monitor KPIs and trends, produce insights for senior stakeholders, ensure compliance, and continuously improve controls to mitigate emerging fraud threats.