Fraud & Financial Crime Training Lead

Capital on Tap; Cardiff; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Private Healthcare

Travel insurance

Salary Pension

Sabbatical

28 days holiday

Cycle to Work

Dog-friendly offices

Job summary

Capital on Tap in Cardiff is seeking an experienced Learning & Development professional to design and deliver training across financial crime, fraud and disputes teams.

You will translate regulatory requirements into practical training for frontline colleagues, manage content lifecycle, and collaborate with Financial Crime, Fraud, Disputes and Compliance teams to ensure accuracy and compliance. Flexibility in hours and a hands-on approach will support continuous improvement.

Qualifications

• Proven experience in Learning & Development or Real-Time Coaching within fast-paced operations.
• Ability to translate complex regulatory requirements into practical training materials.
• Strong collaboration across Fraud, Financial Crime, Disputes and Compliance teams.

Responsibilities

• Design and deliver training programmes covering financial crime, fraud and disputes for new and existing staff.
• Develop engaging training sessions and workshops on fraud typologies and regulatory updates.
• Collaborate with stakeholders to identify training needs and translate requirements into materials.
• Manage the end-to-end lifecycle of training content and departmental documentation.
• Maintain sign-off protocols and evaluate training effectiveness using metrics.

Skills

Learning & Development

Training design

Coaching

Regulatory compliance training

Stakeholder management

Financial crime knowledge

Tools

LMS

Content authoring tools

Job description

Capital on Tap in Cardiff is seeking an experienced Learning & Development professional to design and deliver training across financial crime, fraud and disputes teams.

You will translate regulatory requirements into practical training for frontline colleagues, manage content lifecycle, and collaborate with Financial Crime, Fraud, Disputes and Compliance teams to ensure accuracy and compliance. Flexibility in hours and a hands-on approach will support continuous improvement.