Fraud Engagement Manager - French Speaking

JR United Kingdom; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Fraud Engagement Manager who is fluent in French to lead customer engagement and manage accounts post-implementation. This role involves developing fraud strategies, understanding customer requirements, and collaborating with various teams to ensure effective solutions. The ideal candidate will have a strong background in fraud and risk management, excellent problem-solving skills, and the ability to communicate complex concepts to non-technical stakeholders. Join a dynamic team focused on delivering innovative solutions to enhance customer experience and drive business growth.

Qualifications

• Experience in consulting, professional services, or banking.
• Understanding of financial industry and fraud-related areas.

Responsibilities

• Manage customer accounts post-implementation as a fraud SME.
• Develop and deliver fraud strategies and provide solution training.

Skills

Fraud Management

Risk Management

Consulting

Problem Solving

Critical Thinking

Fluency in English

Fluency in French

Tools

Rule Engines

Job description

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Fraud Engagement Manager - French Speaking, london

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Client:

LexisNexis Risk Solutions

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team:

The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.

About the Role:

You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.

Responsibilities :

• Showing a good understanding of fraud and risk management, relating it to products and service within the firm
• Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps
• Developing and delivering fraud strategies, providing solution training and transfer of knowledge
• Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution
• Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice
• Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables

Requirements :

• Experience in consulting, professional services or banking
• Understanding of financial industry and knowledge of fraud related areas
• History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers
• Problem solving and critical thinking skills
• Experience working with rule engines and fraud solutions is considered an asset
• Fluency in English and French

Learn more about the LexisNexis Risk team and how we work here