Fraud Engagement Manager - French Speaking

LexisNexis Risk Solutions; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Engagement Manager, where you'll leverage your expertise in fraud and risk management to enhance customer relationships and drive strategic initiatives. This role involves managing customer accounts post-implementation, applying best practices to develop fraud strategies, and collaborating with various teams to ensure successful outcomes. With a focus on delivering innovative solutions, you will play a key role in shaping the future of risk assessment and customer engagement. If you're passionate about making a difference in the financial industry, this opportunity is perfect for you.

Qualifications

• Experience in consulting or banking with a focus on fraud.
• Ability to translate technical requirements for non-technical stakeholders.

Responsibilities

• Manage customer accounts post-implementation as a fraud SME.
• Develop and deliver fraud strategies and provide training.

Skills

Consulting

Fraud Management

Risk Management

Problem Solving

Critical Thinking

Fluency in English

Fluency in French

Education

Degree in Finance or related field

Tools

Rule Engines

Fraud Solutions

Job description

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About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team:

The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.

About the Role:

You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.

Responsibilities :

• Showing a good understanding of fraud and risk management, relating it to products and service within the firm
• Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps
• Developing and delivering fraud strategies, providing solution training and transfer of knowledge
• Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution
• Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice
• Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables

Requirements :

• Experience in consulting, professional services or banking
• Understanding of financial industry and knowledge of fraud related areas
• History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers
• Problem solving and critical thinking skills
• Experience working with rule engines and fraud solutions is considered an asset
• Fluency in English and French

Learn more about the LexisNexis Risk team and how we work here

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Software Development

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