Stakeholder Engagement Manager (Hybrid + Benefits)

The Constable Finishing Co; London; Hybrid; GBP 52,000 - 65,000; Full time

Job summary

An established industry player is seeking a Stakeholder Engagement Manager to enhance its communication and engagement strategies. This pivotal role involves developing stakeholder engagement plans, managing key relationships, and leading events that elevate the organization's reputation. The ideal candidate will possess strong communication skills, political awareness, and a knack for data analysis. Join a dynamic team dedicated to improving pensions administration and making a meaningful impact in the sector. If you are passionate about stakeholder engagement and want to contribute to an organization that values diversity and inclusion, this opportunity is for you.

Benefits

Pension Options

Annual Leave

Flexible Working

Discretionary Staff Reward Scheme

Learning and Development Programme

Employee Assistance Programme

Discounted Health Benefits

Employee Discount Scheme

Social Activities

Sabbatical

Qualifications

• Experience in stakeholder engagement and managing relationships.
• Proven ability to communicate effectively across various channels.

Responsibilities

• Develop and deliver stakeholder engagement strategies.
• Manage key stakeholder relationships and represent the organization.

Skills

Stakeholder Engagement

Communication

Political Awareness

Data Analysis

Event Management

Education

Bachelor's Degree

Relevant Professional Certification

Tools

Data Management Software

Event Planning Tools

Job description

Join to apply for the Stakeholder Engagement Manager (Hybrid + Benefits) role at The Constable Finishing Co

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Join to apply for the Stakeholder Engagement Manager (Hybrid + Benefits) role at The Constable Finishing Co

The Pensions Ombudsman has an exciting opportunity for a Stakeholder Engagement Manager to join our team based in Canary Wharf, where we currently operate an agile working policy (20% office based).

As well as a starting salary of £52,794 per annum pro rata, we offer:

• Several pension options as part of the Civil Service Pension Scheme which has defined benefits.
• 27.5 days annual leave increasing to 32.5 depending on length of service
• The option to buy and sell annual leave
• Flexible working
• Discretionary staff reward scheme
• Comprehensive learning and development programme, including mentoring opportunities
• 24/7 Free confidential employee assistance programme
• Discounted health benefits
• Employee discount scheme across hundreds of retailers
• Range of Staff Networks and social activities
• Sabbatical after qualifying period

Diversity and Inclusion

We are an accredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.

Who are we?

We are an independent body, set up by legislation to investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, and we have legal powers to make decisions that are final, binding, and enforceable in court.

Our work can be challenging and high-profile, delivering impartial outcomes and highlighting where the pensions industry can improve.

Purpose of the role

The Stakeholder Engagement Manager will be responsible for developing and delivering Stakeholder Engagement strategies and plans that support our broader Communications and Engagement Strategy. Acting as an ambassador for TPO, they should have a keen political eye and be comfortable identifying and managing key stakeholder relationships and promoting the organisations aims and objectives. A natural communicator, they will tell the story of TPO, framing the messages that will make the most difference and supporting delivery across a range of channels. They will lead our events calendar of owned and third-party events, helping to build the reputation of TPO and driving improvements in pensions administration.

Key duties

• Make best use of TPOs determinations, data and expertise to build our reputation and demonstrate the impact we make. Developing credible insight led guidance for the broader sector.
• Use best practice engagement strategies to identify, build and maintain key stakeholder relationships. Including working with delivery partners, regulators, advocacy organisations, and across government to help communicate TPOs work and build our reputation.
• Lead our parliamentary affairs work. Responsibilities will include supporting Exec in preparation for Select Committee hearings, managing our MP and parliamentary correspondence, and building relationships with key government stakeholders.
• Monitor and support our reputation management, proactively briefing the Exec Board on issues or concerns. Be comfortable working at board level delivering briefings on key topics and issues and developing positioning briefs.
• Digitally savvy and creative you will be adept at working with the organisation to create engaging information and guidance that helps the sector improve the standard of pensions administration and complaint handling.
• Support TPOs efforts in becoming data and insight led by identifying key information that is most valuable for the sector and lead the development of insight led communications tools.
• You should be comfortable building reports and using data to demonstrate the difference made by communications and engagement activities and proactively using data to drive improvements.
• Be comfortable representing the organisation at speaking events and oversee our events planning and management, ensuring that we deliver a calendar of professional, informative events for a range of stakeholder audiences. Ensure that we attend and speak at relevant third-party events and that our speakers have the right tools and support to deliver engaging and relevant speeches and presentations.
• You should be comfortable with line management and developing others.

Please refer to the Job Description - Stakeholder Engagement Manager for further information.

We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice.

Closing date: 8 April 2025 at 11:59 pm

Interview dates: From w/b 22 April 2025

As part of the interview process, candidates will be required to complete a written test to draft content for a stakeholder newsletter. Further details will be provided to those invited for an interview.

All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service.

If you feel that you have the skills and experience required to become our Stakeholder Engagement Manager, please click apply today. We would love to hear from you!