Franchise Business Partner

Michael Page (UK); London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in the Beauty sector is seeking a Franchise Business Partner to lead and coach salons. This role involves building strong relationships with franchisees, analyzing data for improvement, and ensuring compliance with brand standards. The ideal candidate will have extensive experience in retail or hospitality, excellent problem-solving and analytical skills, and the ability to travel frequently. Join a supportive environment that values collaboration and continuous learning, and make a significant impact in a globally recognized brand.

Benefits

Competitive salary package

Bonus scheme

Generous car allowance

Supportive work environment

Hybrid working (2 days from home)

Qualifications

• 5-10 years of experience in a similar role within retail or hospitality.
• Strong understanding of P&L statements and financial metrics.

Responsibilities

• Act as the lead contact and business coach for assigned salons.
• Develop relationships with franchisees to improve business results.
• Provide guidance on financial planning and budgeting.

Skills

Experience with franchisees

Problem-solving skills

Analytical skills

Interpersonal skills

Communication skills

Business planning

Financial management

Relationship management

Brand promotion

Compliance with brand standards

Job description

About Our Client

Our client is a globally recognised brand and a large organisation in the Beauty industry. With a solid reputation established over several decades, they have a well-structured retail department that prides itself in providing high-quality services to their vast network of franchise partners.

Job Description

• Act as the lead contact and business coach for assigned salons.
• Develop and maintain productive, influential relationships with key stakeholders/ franchisees to improve business results.
• Assist franchisees in developing structured business growth plans and objectives.
• Analyse data and conduct in-person observations to identify root cause issues and opportunities for improvement.
• Ensure franchisees adhere to brand standards and address any issues that may pose risks to the brand.
• Collaborate with internal teams and external partners to support franchisee success.
• Provide guidance on financial planning, including budgeting and return on investment analysis.
• Travel to franchise locations as needed to provide on-site support and coaching.

The Successful Applicant

A successful 'Franchise Business Partner' should have:

• Experience working with franchisees or in a franchised business model within Retail.
• 5-10 years of experience in a similar role, preferably in the health and beauty salon, retail, or hospitality industry.
• Strong understanding of P&L statements and financial metrics.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Ability to travel up to 50% of the time.
• Exceptional skills in business planning, strategy development, and financial management.
• Excellent relationship management skills with the ability to engage with franchise partners effectively.
• A solid background in promoting brand value and driving sales performance.
• Proficiency in ensuring compliance with brand standards and regulations.

What's on Offer

• Competitive salary package and benefits, with hybrid working 2 days from home.
• A bonus scheme plus a generous car allowance.
• A supportive work environment with a culture of collaboration and continuous learning.
• A chance to work in London, in a large organisation with a solid reputation in the industry.

We encourage qualified candidates who are looking to enhance their career and make a significant impact in the retail department of a global company to apply for the Franchise Business Partner role.