Fragrance Specialist - Regent St Luxury Beauty Advisor

Puig SL; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Entrepreneurial culture

Learning & development

Global opportunities

Competitive compensation

Job summary

Penhaligon's Regent St, part of Puig, is seeking a Fragrance Specialist to deliver exceptional customer experiences and drive sales. You will share brand stories, build loyalty and maintain high standards in a premium retail environment.

Based in London, you will work 37.5 hours across five days, join a diverse team and develop specialist knowledge of fragrance. Passion for beauty, strong communication, and a customer-focused approach are essential to thrive in this role.

Qualifications

• Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
• An enthusiastic and ambitious approach to achieving personal and commercial goals.
• A genuine love of people, relationship-building and sharing product knowledge.
• A keen interest in the beauty and fragrance industry and current market trends.
• Passion for Puig’s products, brands and customer experience.
• Excellent interpersonal and communication skills.
• A customer-focused approach with the ability to understand and anticipate individual needs.
• The confidence to create engaging and memorable retail experiences.
• Flexibility to work five days per week across Monday to Sunday.

Responsibilities

• Achieve individual and account sales targets.
• Deliver a personalised and memorable experience to every customer.
• Anticipate customers’ needs and recommend products suited to their individual preferences.
• Promote Puig brands with passion, confidence and enthusiasm.
• Develop brand awareness and build lasting customer relationships.
• Encourage customer loyalty through exceptional service and meaningful engagement.
• Maintain the standards and expectations of Puig and the retail partner.
• Keep up to date with products, launches, industry developments and market trends.
• Develop strong product knowledge and confidently share fragrance expertise with customers.
• Contribute positively to a collaborative, energetic and results-focused retail environment.

Skills

One-to-one sales

Ambition

People skills

Fragrance industry

Brand passion

Interpersonal skills

Customer focus

Engaging experiences

Flexible schedule

Job description

Penhaligon's Regent St, part of Puig, is seeking a Fragrance Specialist to deliver exceptional customer experiences and drive sales. You will share brand stories, build loyalty and maintain high standards in a premium retail environment.

Based in London, you will work 37.5 hours across five days, join a diverse team and develop specialist knowledge of fragrance. Passion for beauty, strong communication, and a customer-focused approach are essential to thrive in this role.