Fragrance Specialist - Penhaligon'S Regent St

Puig; City of Westminster; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Entrepreneurial culture

Learning opportunities

Growth opportunities

Competitive pay

Résumé du poste

Puig in the United Kingdom is seeking a Retail Associate to deliver personalised fragrance experiences, understand customer needs, and promote Puig brands with confidence. You will develop product knowledge and build lasting relationships with customers.

Join an entrepreneurial, international company offering learning opportunities, a dynamic team, and a competitive compensation package tailored to retail excellence.

Qualifications

• Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
• An enthusiastic and ambitious approach to achieving personal and commercial goals.
• A genuine love of people, relationship-building and sharing product knowledge.
• A keen interest in the beauty and fragrance industry and current market trends.
• Passion for Puig's products, brands and customer experience.
• Excellent interpersonal and communication skills.
• A customer-focused approach with the ability to understand and anticipate individual needs.
• The confidence to create engaging and memorable retail experiences.
• Flexibility to work five days per week across Monday to Sunday.

Responsabilités

• Achieve individual and account sales targets.
• Deliver a personalised and memorable experience to every customer.
• Anticipate customers' needs and recommend products suited to their individual preferences.
• Promote Puig brands with passion, confidence and enthusiasm.
• Develop brand awareness and build lasting customer relationships.
• Encourage customer loyalty through exceptional service and meaningful engagement.
• Maintain the standards and expectations of Puig and the retail partner.
• Keep up to date with products, launches, industry developments and market trends.
• Develop strong product knowledge and confidently share fragrance expertise with customers.
• Contribute positively to a collaborative, energetic and results-focused retail environment.

Connaissances

Fragrance knowledge

Customer service

Sales targets

Communication skills

Relationship building

Product promotion

Luxury retail

Flexibility

Description du poste

Responsibilities

• Achieve individual and account sales targets.
• Deliver a personalised and memorable experience to every customer.
• Anticipate customers' needs and recommend products suited to their individual preferences.
• Promote Puig brands with passion, confidence and enthusiasm.
• Develop brand awareness and build lasting customer relationships.
• Encourage customer loyalty through exceptional service and meaningful engagement.
• Maintain the standards and expectations of Puig and the retail partner.
• Keep up to date with products, launches, industry developments and market trends.
• Develop strong product knowledge and confidently share fragrance expertise with customers.
• Contribute positively to a collaborative, energetic and results-focused retail environment.

Qualifications and Skills

• Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
• An enthusiastic and ambitious approach to achieving personal and commercial goals.
• A genuine love of people, relationship-building and sharing product knowledge.
• A keen interest in the beauty and fragrance industry and current market trends.
• Passion for Puig's products, brands and customer experience.
• Excellent interpersonal and communication skills.
• A customer-focused approach with the ability to understand and anticipate individual needs.
• The confidence to create engaging and memorable retail experiences.
• Flexibility to work five days per week across Monday to Sunday.

What you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package