Fragrance Ops & Inventory Coordinator (3-Month)

KAYALI; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Premium Medical/Dental/Vision coverage

Find your Magic Days

Volunteer Day

Birthday Leave

Employee discounts on Kayali products

Quarterly product gifting

Job summary

KAYALI is seeking a Customer Operations Co-Ordinator on a 3-month fixed term contract with the potential to become permanent. You will play a pivotal role in order management, inventory transactions, and supporting our Customer Service and Supply Chain teams.

The ideal candidate brings 2–3 years in a similar role, strong data skills, and an eye for detail, with fluency in English and French being a plus. You will collaborate with warehouse, planning, and finance to ensure accurate stock postings

Qualifications

• 2–3 years in a similar role within a CPG / B2B with D2C experience desirable.
• Familiarity with order processing and analyzing large data sets.
• Strong Excel and other Microsoft software skills including ERP and proven ability to reconcile data variances and maintain reports.
• Background with some logistic knowledge and working with 3PL partners.
• Excellent attention to detail and communication skills for liaising with internal and external stakeholders.
• Team player willing to wear many hats and thrives in a scrappy environment.
• Proficiency in French or a second European language advantageous.
• Beauty or lifestyle experience preferred.

Responsibilities

• Monitor, track, and reconcile stock movements across all warehouse locations and systems.
• Conduct periodic cycle counts, full physical inventory checks, and variance analyses.
• Investigate inventory discrepancies and implement corrective actions to prevent recurrence.
• Perform stock posting and ensure all stock adjustments, transfers, and receipts are updated accurately in the ERP system.
• Manage Transportation Management System (TMS) updates in the ERP for inbound shipments.
• Validate and reconcile system data between ERP, WMS, and 3PL partner reports.
• Prepare regular reports on stock accuracy, inventory aging, and availability by region.
• Support KPI dashboards related to inventory turnover, shrinkage, and fulfilment accuracy and service level.
• Coordinate with warehouse teams to ensure timely posting of GRNs, GIs, and transfer postings.
• Work closely with Finance to ensure all stock postings and movements are properly accounted for in ERP.
• Manage daily processing of sales orders and allocations within ERP to meet retailer routing guides.

Skills

Order processing

Data analysis

Excel / ERP skills

Communication

Team player

French language

Attention to detail

ERP systems

Tools

ERP systems

Job description

KAYALI is seeking a Customer Operations Co-Ordinator on a 3-month fixed term contract with the potential to become permanent. You will play a pivotal role in order management, inventory transactions, and supporting our Customer Service and Supply Chain teams.

The ideal candidate brings 2–3 years in a similar role, strong data skills, and an eye for detail, with fluency in English and French being a plus. You will collaborate with warehouse, planning, and finance to ensure accurate stock postings