Founder's Associate — Startup Ops & FinTech Impact

Emma - we are hiring!; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Health care

Dental care

Reduced gym memberships

Cashback benefits & discounts

Pension Contribution

Holiday Allowance

Paid Sick Leave

Emma Ultimate Subscription

MacBook

Referral Scheme: Refer talented indi…

1 Month Sabbatical Every 5 Years

Annual Salary Review

Regular Socials and Lunches

Job summary

Emma is seeking a hands-on operations and HR role based in London. You will own recruitment workflows, screen candidates, and streamline AP/AR processes, including payroll where needed, to boost efficiency.

This office-only position requires an ownership mindset, strong data literacy, and keen Excel/Sheets skills. You will contribute across customer support, workplace operations, and strategic projects in a fast-growing fintech startup.

Qualifications

• Ownership mentality and entrepreneurial spirit.
• High data literacy and strong Excel/Sheets skills.
• Interest in fintech and consumer financial services.
• Previous experience in a startup environment.

Responsibilities

• Oversee and refine recruitment processes, conduct candidate screening, and identify opportunities to enhance HR operational efficiency
• Support accounts payable and accounts receivable functions, including processing invoices, payments, and collections (this may also include running payroll and identifying automation opportunities)
• Assist in optimising operational processes and procedures to improve efficiency and productivity across customer support, workplace operations, processes, tooling, and KPIs
• Support the execution of special projects, including market research and competitor analysis
• Support regulatory operations and Consumer Duty compliance activities

Skills

Ownership mentality

Data literacy

Excel/Sheets

Fintech interest

Startup experience

Job description

Emma is seeking a hands-on operations and HR role based in London. You will own recruitment workflows, screen candidates, and streamline AP/AR processes, including payroll where needed, to boost efficiency.

This office-only position requires an ownership mindset, strong data literacy, and keen Excel/Sheets skills. You will contribute across customer support, workplace operations, and strategic projects in a fast-growing fintech startup.